Skip over menu?
  

Defenders:What's it like to work here?

United States Industry Other Industries
Skip over sub-menu?
DefendersDefendersDefenders
This company does not
provide content for this profile
Is this Your Company?
Claim your profile now

Review averages

  • 29 employees say

    Excellent (16)
    55.172413793103%
    Good (2)
    6.8965517241379%
    Satisfactory (3)
    10.344827586207%
    Subpar (8)
    27.586206896552%
    3.65
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Defenders

Reviews - What employees say

3.65 Employees say
0.00 Applicants say
  • 05.Jul 2018
  • Employee

Suggestions for improvement

  • Continue to make all employees feel great about their job and themselves. I feel the leadership team wants me to succeed and has/will give me tools for success. It's up to me to use those tools for success.

What I like about the company

On Boarding process, genuine enthusiasm of all employees I've met and spoken with, and the training. Tobler Torres is the most outstanding trainer and coach I've met in my long professional career. I believe I'll be provided all the tools necessary to succeed.

What I dislike about the company

I've been in board for a week and thus far haven't seen anything negative. A concern is over populating the sales center during slow season, limiting an agents earning. This isn't a major concern. From what I've witnessed everything has been well planned and seasonal trends/staffing shouldn't be an issue.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Defenders, Inc.
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Distribution/sales

Suggestions for improvement

  • Great job! I am so happy to be here and thank you for the opportunity to work and grow with Defenders.

What I like about the company

The culture day is an amazing way to welcome new employees. I felt so welcomed and apart of the company. This is more like a family orientated organization instead of a business, which is great! I like that the company is not just about making money but they're about giving back to the community as well as taking care of their employees.

What I dislike about the company

There was so much information given on culture day that I'm not sure how to take advantage of the opportunities that were presented to the employees. For example I'm not sure how to locate the books online or the different workshops that I can attend. I do not recall how to request to be apart of the workshop either. I really wish we could have been a little more interacting on culture day instead of just sitting and listening but overall good day.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00
  • Company
    Defenders, Inc.
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    PR/communication
  • 25.Feb 2018
  • Employee

Company Culture

Great culture in the beginning. Declined over the years even tho they still preached it daily. Originally it’s what made them great!

Freedom to work independently

Although they micro-manage excessively with phone calls, conference calls, forms that have to be filled out at installs and checked (graded) by managers...on and on.

Internal Communication

Depends on what needs communicated. All the stuff that effect the managers and technicians negatively, (ALL THE PAY CUTS), they put off as long as possible.

Attitude towards older colleagues

Old managers and old technicians have “old habits” and they’re all about change whether the new stuff works or not. Out with the old, in with the new. The new doesn’t know the old, tried and true ways.

Career Development

Promoted from within, from tech to top tier management in the early years, started hiring from outside when they got greedy. People that didn’t know anything about our job...all the guys that worked they’re A$$ off for years to get to the top all of sudden getting demoted back down to keep their jobs.

Overall compensation for your work

Started out awesome!! You were paid nicely for all the time, travel and work. They appreciated the fact that the managers and technicians were the core of the success. Then they greedy and the money and incentives got less and less. $25,000-$30,000 less a year with the same amount work and responsibilities was the final straw. And I mean my entire branch (Fort Worth, Tx) left! As well as the ENTIRE Dallas branch...Gone! Super Star rated employees...SEE YA!

Office / Work Environment

Drama, drama, drama. Created thru the constant, unnecessary change.

Work-Life Balance

They say they work hard to have a good balance but it’s all smoke and mirrors. NOTHING is more important to them than getting another install in.

Company Image

Top ADT Dealer in the nation. Had to “Change our name to create our Brand”. Read the reviews. The employees know the reason.

Job Security

This is a joke! Best techs in country one year. Goals keep going up and up until it’s a struggle for guys to meet them. Put them on a performance plan and get rid of them if they fail. Nobody cares if they’re the same techs that have been top performers and made the super star trip the last 5 years.

Challenging Work

Love the work, my team, and meeting different people every day.

Suggestions for improvement

  • IF IT AIN’T BROKE, DONT FIX IT!!! You idiots took a great company that EVERY employee LOVED working for and was loyal to and ruined it with your greed and BS. Lost practically every super star tech and manager that you had that put the numbers on the board that made the company successful because you lost appreciation for THEM and what they did FOR YOU! Change DOESN’T have to happen! If it’s working like a champ, LEAVE IT ALONE until it’s not!

What I like about the company

Comments above

What I dislike about the company

Comments above

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Defender Security ADT Authoriz
  • City
    Indianapolis
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Vehicle allowance is offered


Review averages

  • 29 employees say

    Excellent (16)
    55.172413793103%
    Good (2)
    6.8965517241379%
    Satisfactory (3)
    10.344827586207%
    Subpar (8)
    27.586206896552%
    3.65
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Defenders
3.65
29 reviews

Industry average (Other Industries)
3.27
151,878 reviews

kununu average
3.32
2,727,000 reviews