Defenders: What's it like to work here?

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79 reviews from employees

kununu Score: 4.4Recommendation: 83%
Breakdown

79 employees rated this employer with an average of 4.4 points on a scale from 1 to 5.

65 employees recommended the employer in their reviews. The employer was not recommended in 13 reviews.

Beware!

5.0
Not recommended
EmployeeWorked in Distribution/sales at Defenders, Inc. in Indianapolis, IN at the time of review.

Company Culture

The culture is great; but, it is a tool to manipulate you and string you along so that you can work through all the bad leads to find the good leads. They are constantly hiring which is telling. They will bleed you dry promising you great pay; but, it only pays for the chosen ones.

Company Image

Great image that hides an exploitative system over the workers and psychological manipulations to sell

Career Development

Great career development for your next job.

Overall compensation for your work

The compensation is great if you can sell; but, only the select few sell. They have a system where you have to weed through all the bad leads to find the good ones. Who gets what lead is how they control you.

Teamwork

The team work is great; but, it’s a hustle to manipulate you to keep you working.

Support from management

Support is great; but, management will just use you to increase their numbers.

Office / Work Environment

Work environment is great; but, that is to blind you from the lack of money, the revolving door of people quitting, and manipulation they use to string you along. I watched people go broke, homeless, loose possessions trying to make it work

Challenging Work

Challenging for sure bc most people don’t know how they are gonna cover their next bills

Job Security

Longest employee I met has worked here for 5 years. Met a couple that last 2 years. You are considered a veteran if you last a year. They say that people quit or are fired bc of attendance; but, if the job was so great and compensated them they would find the right people that would stick w the company.

Internal Communication

Communication is great. They will coach you up as much as they can! But, no matter how much coaching they give you will get you off a bad “routing.”


Work-Life Balance

Handicapped Accessibility

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Attitude towards older colleagues

Gender Equality

Freedom to work independently

Most dishonest company I've ever seen.

1.8
Not recommended
EmployeeWorked in Distribution/sales at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

Benefits

What I dislike

They literally lie, cheat and steal.

Suggestions for improvement

Stop being completely.unethical.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Great experience

5.0
Recommended
EmployeeWorked at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

I think the Training, the money, and giving back to the community are very high pros for working for defenders.

Suggestions for improvement

I think it should be more hands on. I wish we could have done door locks and more hands on roll play.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Culture day takes up valuable training time

5.0
Recommended
EmployeeWorked at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

Get to help people. Give people a sense of safety. Great group of people to work with. Opportunity for self growth

Suggestions for improvement

Try to compact culture day a little. I felt shortchanged when it came to potential training training opportunities. The information was good. But I believe it can be condensed.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Defenders

5.0
Recommended
EmployeeWorked at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

You have an opportunity to help people and make good money once you are out of training. The job is always different.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

new beginnings

5.0
Recommended
EmployeeWorked at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

Company main focus is there employees, I have never being welcome to a new job with open arms and everyone ready to help.

Suggestions for improvement

keep up the good work, looking forward to grow within the company, I'm pretty new to the company so far so good


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

I enjoyed working there. The work was well suited to me. Sometimes, management could be unprofessional, but good hearts.

4.1
Recommended
Former EmployeeWorked at Defender Security ADT Authoriz in Indianapolis, IN.

What I like

I was put in a very challenging position in the permitting department. However, after establishing a positive relationship with leadership, I was afforded many opportunities to lead projects and to succeed in an intense environment. This was stressful but highly rewarding to me.

What I dislike

Sometimes, management has a tendency to play favorites. People get promotions who are well-liked and people who don't "click" with management often find it to be a very difficult place to work. I was liked by management and there was a clear distinction between how I and some of my peers were treated, which bothered me.

Suggestions for improvement

I would encourage management to make an effort toward fairness. Also, I would continue to push for honesty from sales and the field departments.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

A great place to be

5.0
Recommended
EmployeeWorked at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

A team that cares is important, everyone wants to help here and it makes coming to work everyday awesome! I'm excited daily.

Suggestions for improvement

Keep up the good work! A good management is key to success in the sales world! So keep doing what your doing.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Good place to work

4.8
Recommended
EmployeeWorked in Distribution/sales at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

Seems like a great place to work. The training process seems to be spot on for the most part. Great place to work

Suggestions for improvement

Make sure you stress the fact that this is a sales job and it's not for everyone. A lot of people are intimidated by sales


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

Positive

5.0
Recommended
EmployeeWorked at Defenders, Inc. in Indianapolis, IN at the time of review.

What I like

Strong training program. Team willing to help you become successful. Team working together to create consistency. Strong culture. On hands training.

Suggestions for improvement

More training in the tablet. Need more pay during training,difficult to pay bills on $500 a week. All teams on the same page.


Company Culture

Company Image

Work-Life Balance

Career Development

Handicapped Accessibility

Overall compensation for your work

Inclusive / Diverse

Environmental Friendliness

Workplace Safety

Teamwork

Attitude towards older colleagues

Support from management

Office / Work Environment

Challenging Work

Job Security

Internal Communication

Gender Equality

Freedom to work independently

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