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Review averages

  • 275 employees say

    Excellent (119)
    43.272727272727%
    Good (64)
    23.272727272727%
    Satisfactory (54)
    19.636363636364%
    Subpar (38)
    13.818181818182%
    3.46
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

Reviews for Dell

Reviews - What employees say

3.46 Employees say
1.00 Applicants say
  • 18.Jun 2018
  • Employee

Company Culture

Great work life balance in most departments, honest and ethical.

Support from management

Most managers are helpful and provide relevant guidance and support, even when mistakes are made.

Teamwork

Most depts work closely and well with each other

Freedom to work independently

Most managers are not micro managers and allow you to do the job you are hired to do.

Internal Communication

Regular updates from upper mgmt and active engagement.

Gender Equality

Women are seen as equals and have good representation in higher levels of mgmt.

Attitude towards older colleagues

Older employees tend to leave and get replaced by recent college grads. Nothing obvious.

Career Development

Many varied continuing education options as well as a good employee assistance program for degree support.

Overall compensation for your work

Very aware of the competitive salaries in each area and meets or exceeds the average.

Office / Work Environment

open office environment in most depts with shared workspaces for those who work from home a few days a week.

Environmental Friendliness

Actively engaged in environmental improvement projects from planting trees to bio-degradable packaging, including plastics.

Work-Life Balance

Wonderful. Ability to flex to meet personal needs while fulfilling your responsibilities at work.

Company Image

Dell's image has improved and continues to get better in the industry.

Job Security

Very competitive for skills so security depends on keeping up with new trends and skills.

Handicapped Accessibility

Adequate accessibility options are either available or made available when needed.

Workplace Safety

Very few hazardous positions, but an overall awareness and training for safety in all areas.

Challenging Work

Most departments have a constantly changing set of opportunities due to the extremely complex business so even repetitious jobs are challenging.

Inclusive / Diverse

No discrimination

Suggestions for improvement

  • Stop being afraid to discipline middle management. There is an annual 360 management review process but sometimes this needs to be done more frequently.

What I like about the company

I was always proud to work for Dell. The work was engaging and I was allowed to make independent decisions.

What I dislike about the company

Nothing comes to mind

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Reimbursed daycare is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Dell Inc.
  • City
    Round Rock
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Logistics/materials management

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered
  • 30.Mar 2018
  • Employee

Company Culture

Lip-service to "people first". The culture is not very inclusive, and there seems to be a strong bias against older workers who have not "made it". After nearly two decades, I've been on both sides-- had managers invite me to join their team, and have been part of many reorganizations. Beware of remote managers that spend little time actually managing (Hands off is good, passive and disconnected is not), but who wield power in handing out reviews or recommending who gets laid off. the pressure on them is to do analytics, and for some managing people is secondary. You can take this with a grain of salt-- yes, Im pretty bitter after spending most of my life with Dell EMC, but my assessment is fairly objective.

Support from management

I rate this a one, but it depends. I've had fantastic managers, but my most recent two (one based in RR the other based in MN) were unmitigated disasters. The one in RR was very nice-- appeared to be helping, but didn't really tolerate much if you were having trouble in your role or life, which is contrary to Dell EMC's "people first" cultural tower. This was were I think my mostly successful career was negatively impacted-- like most places, managers wield a lot of power, and Dell Politics are something to be aware of, as you don't really have a reasonable way to get out from under them if you tick the wrong person off. Unless you can negotiate relationships with powerful managers, do not tick off the wrong manager. The 2nd manager was passive and non-communicative to the point that if you diplomatically asked about career paths, or growth opportunities, the abdication of support was palpable.

Teamwork

1st line organizational teams usually work well. Depending on organization, it can be great, others can be poor-- something that is worth asking about in a side-ways or diplomatic when interviewing. My experience in sales has been that it was great. Services interactions are a bit more stressed.

Freedom to work independently

This can be a five, depending on the organization. It requires you to use your common sense and deliver. It can also be a 1 in the wrong organization.

Internal Communication

Usually pretty good. I would rate this 3.5, hence the 4. Some organizational interaction has a 'fiefdom' feel.

Gender Equality

If you believe gender equality is gauged by what gender holds managerial position, there are probably more females in management than males.

Attitude towards older colleagues

If you look at the reduction in force actions, you will notice that the vast majority (at least when I got RIFed) are older. My group, was 80% over 50-- 8 out of 9 were older than 50, the one under 50 was 43. The only reason I know this is because of the notification they were required to provide. I did consider an attorney, but the severance was too much to risk.

Career Development

Lip-service to career. This can be a five with the right mentor and management, but this is rare. Some folks are stellar and rise in the ranks super fast. These are usually extremely charismatic, very good looking and think well of themselves (which normally is good, but the types that go up can be very narcissistic).

Work-Life Balance

Used to be fantastics. Now, mostly lip-service (c. late 2017-early 2018, post Dell EMC merger). It seems the uptight folks from MA have brought the WLB down in TX. MN has always been ambiguous.

Job Security

My career at Dell EMC was always growing, But don't expect management to look at your past successes as an indicator if you appear to falter more than once. At Dell EMC, if your manager is a schmoozer with upper management, and you get his negative attention, your goose is cooked. Find another job internally before it's too late.

Challenging Work

Loved the work. Hated the office politics and lack of humanity, especially from the 30ish generation toward the 40ish and 50ish generation.

Inclusive / Diverse

In terms of cultural diversity and inclusiveness, this is a five. In terms of diversity of thought, I'd rate it a two. "Don't Ask, Don't Tell" is a good rule regarding ideological banter. I never had a problem.

Suggestions for improvement

  • Hold managers accountable, create a larger Ombudsman organization. Two weeks notice is not suffucient to find another internal job. You should provide three month, especially if you're willing to provide 2 month severance plus time served at Dell.

What I like about the company

I used to like the work and challenge.

What I dislike about the company

Hated the lack of thought-diversity. Great ethnic and gender diversity, but the thought-diversity was abysmal, and lacked open discussion about possible improvements to organization (as management took this as criticism and seems to shuffle you to the door).

Company Culture
2.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Dell EMC
  • City
    Round Rock
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered
  • 28.Nov 2017
  • Employee

Dell

3.28

Support from management

Contingent on your manager. If you were able to work independently and get the job done, management was hands off to a fault unless an issue was escalated to them.

Internal Communication

Big company announcements were communicated fairly well by the senior leadership team.

Everything else was dependent on how your direct organization was led and how the organization's leadership team decided to trickle down the information. Some managers were more transparent than others. Some were better communicators than others.

Gender Equality

Career Development

If you want more work, no problem. You can take on plenty of additional work, but don't expect a promotion from it.

Training was encouraged, but it was usually a short-term push as a result of feedback from employees.

Overall compensation for your work

This was always a pain point, but again, it depends on line managers and the organization an employee works for. Some managers refused to believe that compensation was a problem even when that category rated extremely poorly on annual employee surveys. Employees either transferred internally to better, high paying positions or left the company after countless attempts to get promoted or rewarded for their accomplishments.

Work-Life Balance

This was one of the best things about Dell and previously EMC. Great flexibility; management was always understanding about taking time off as needed.

Job Security

Quarterly lay offs were part of the culture for years.

Inclusive / Diverse

Diversity and inclusion was always a big topic of discussion, but seemed rhetorical and forced at times.

Everyone I ever worked with was always mindful and accommodating to other employees that were from different backgrounds, had different beliefs, etc.

Suggestions for improvement

  • Listen to employees when they bring issues to the forefront. Do everything you can as a manager to support your employees and push development. At the end of the day, it helps your employees and it makes you better managers and most important, leaders. Be honest with your direct employees. Sugarcoating provides a false sense of security to employees that believe their jobs are safe. It's a disservice to employees.

What I like about the company

Great benefits. Great work life, balance. Great people to collaborate with.

What I dislike about the company

Leadership doesn't fully appreciate the mid-level employees. Pay was an issue for a lot of employees and it often fell on deaf ears. Lots of nepotism.

Company Culture
3.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
5.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Dell Technologies
  • City
    Hopkinton MA
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered

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Review averages

  • 275 employees say

    Excellent (119)
    43.272727272727%
    Good (64)
    23.272727272727%
    Satisfactory (54)
    19.636363636364%
    Subpar (38)
    13.818181818182%
    3.46
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (1)
    100%
    1.00

kununu score comparisons

Dell
3.46
276 reviews

Industry average (Information Technology/Software/Software Engineering)
3.71
162,045 reviews

kununu average
3.32
2,730,000 reviews