Are you a Current or Former Employee? Former job since 2015
The new CEO has tried to make the company like his former company, which really wasn't successful. Support at main office has been lost by cutting so much staff.
Support from Management
The only star was the regional manager. The rest of management needs to try to raise up their employees, help them to do better like teams should.
Not enough communication - so much staff cut that client has been lost in the cracks.