- DHS-USCIS (New Orleans Asylum Sub-Office)15.Jun 2017
Everyone out for themselves.
Support from management
Management absolutely sets you up to fail, denies the reality of working conditions and direct pleas from the officers doing 100% of the work. Management is absolutely detrimental to getting the work done.
Some of the other officers are suffering through the same, so they try to be helpful.
Freedom to work independently
No. there is 100% supervisor review, and they will be contrarian at every opportunity.
Attitude towards older colleagues
Open age discrimination. Supervisors and directors were all of the millennial age group. I am over 40, I was forced to resign. The few other senior officers also left the office quickly.
Overall compensation for your work
The salary was decent, and there were benefits.
Office / Work Environment
the AC rarely worked, in the summer, in New Orleans, LA. The technology never worked for various necessary processes, which were needed to do the job.
although its illegal, supervisors and directors absolutely forced more hours on certain employees.
Absolutely not. The leadership of USCIS and the Asylum office specifically ruins lives, both of its applicants and its employees.
That federal employment is a stable work environment is a misconception. I was forced to resign after working there for a year, because of a personality clash with a supervisor.
I was an immigration attorney before becoming an asylum officer, so it was in my field. I was proud of my work product and the asylees I helped, although I personally received much criticism from supervisors, who had no prior immigration experience.
Inclusive / Diverse
management did not entertain any other ideas, and displayed open animosity to any officers from fields and backgrounds that were not their own, such as lawyers.
Suggestions for improvement
- Get some life skills, or get a life coach that can teach ethics, morality and at least an ounce of integrity. Maybe get some leadership with some experience in the field.
- Step down from your roles, and let someone else take over that actually makes efforts to help the morale problem.
What I like about the company
What I dislike about the company
Too many to list. The management and leadership is completely oblivious to the nature of the work. They are classic examples of career federal employees who abuse their authority.
The following benefits were offered to me
- CompanyDHS-USCIS (New Orleans Asylum Sub-Office)
- CityNew Orleans
- Are you a Current or Former Employee?Former job since 2017