- Discover Financial Services11.Apr 2019
It is a great place to work. They really do care about their employees and by doing so help us better serve our customers.
I think there are plenty of challenges with my role. Helping a customer solve their problem can be a challenge especially if the issue is due a recent policy change
Suggestions for improvement
- Other than scheduling nothing really.
What I like about the company
Discover does it's best to make you feel like family and believes in treating it's employees sell so we serve our customers well.
What I dislike about the company
Scheduling is only drawback that I really see. I would like to see customer service roles have the option when business permitted to have a Monday-Friday Schedule.
The following benefits were offered to me
- CompanyDiscover Financial Services
- CityNew Albany
- Are you a Current or Former Employee?Current employee