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Discover Financial Services:What's it like to work here?

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Review averages

  • 138 employees say

    Excellent (104)
    75.36231884058%
    Good (25)
    18.115942028986%
    Satisfactory (5)
    3.6231884057971%
    Subpar (4)
    2.8985507246377%
    4.29
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Discover Financial Services

Reviews - What employees say

4.29 Employees say
0.00 Applicants say

Company Culture

It is a great place to work. They really do care about their employees and by doing so help us better serve our customers.

Challenging Work

I think there are plenty of challenges with my role. Helping a customer solve their problem can be a challenge especially if the issue is due a recent policy change

Suggestions for improvement

  • Other than scheduling nothing really.

What I like about the company

Discover does it's best to make you feel like family and believes in treating it's employees sell so we serve our customers well.

What I dislike about the company

Scheduling is only drawback that I really see. I would like to see customer service roles have the option when business permitted to have a Monday-Friday Schedule.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover Financial Services
  • City
    New Albany
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Fitness center on site is offered Free Snacks/Drinks is offered

Company Culture

Collaborative!

Environmental Friendliness

Recycling everywhere!

Work-Life Balance

Calls can be stressful

Job Security

Very stable!

Challenging Work

Some positions require emotional intelligence and critical thinking skills

Suggestions for improvement

  • Work on the work-life balance and don't put so much as an emphasis on results.

What I like about the company

Discover was supportive when I wanted to go back to school and worked around my schedule. They were accommodating when I had personal matters to deal with. They have excellent opportunities for overtime and other benefits.

What I dislike about the company

The competitiveness and negative attitudes towards employees who aren't performing at the top trickle down. Leadership has a lot of pressure from department managers and some of them crack under pressure and say the wrong thing to the wrong person.

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover Financial Services
  • City
    New Albany
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Company Culture

The culture is very corporate and competitive.

Support from management

The culture is very corporate and competitive.

Freedom to work independently

Very micro-managed

Internal Communication

They're very quick to tell you how badly you're doing.

Environmental Friendliness

Everything just gets thrown in the same dumpster.

Work-Life Balance

There is no schedule flexibility and they often change your shift/hours for "business need."

Job Security

The departments were constantly shifting and "streamlining"

Handicapped Accessibility

The building is very large and the elevators are often out of service.

Challenging Work

The work was simple enough, but management was all about the numbers.

Suggestions for improvement

  • Offer more schedule flexibility and stop expecting people to jump when you say to.

What I like about the company

Discover does offer many opportunities for education advancement.

What I dislike about the company

Care more about employees. You've got people having panic attacks in the hallways because you have no compassion.

Company Culture
2.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Discover Financial Services
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

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Review averages

  • 138 employees say

    Excellent (104)
    75.36231884058%
    Good (25)
    18.115942028986%
    Satisfactory (5)
    3.6231884057971%
    Subpar (4)
    2.8985507246377%
    4.29
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Discover Financial Services
4.29
138 reviews

Industry average (Other Industries)
3.35
213,445 reviews

kununu average
3.39
3,809,000 reviews