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Discover Financial 
Services
What's it like to work here?

Employee Satisfaction

    • 4.0Overall compensation for your work
    • 4.3Job Security
    • 4.4Company Image
    • 4.2Career Development
    • 3.8Challenging Work
    • 4.4Company Culture
    • 4.1Internal Communication
    • 4.4Teamwork
    • 4.0Work-Life Balance
    • 4.1Support from management
    • 4.1Freedom to work independently
    • 4.2Office / Work Environment
    • 4.3Environmental Friendliness
    • 4.5Handicapped Accessibility
    • 4.5Workplace Safety
    • 4.6Inclusive / Diverse
    • 4.5Gender Equality
    • 4.4Attitude towards older colleagues

Companies are rated on kununu across 18 unique factors that fall into 4 categories. Since 2014, 140 employees rated this company with an average of 4.3 points.

Discover all 140 reviews

What employees say

Employees like

Nothing, terribly hostile and fake all around .
All positive all great. Excellent people and great place to work
Management always open to hear your voice and concerns
Discover does it's best to make you feel like family and believes in treating it's employees sell so we serve our customers well.
Flexibility to care for family needs by adjusting work schedule while elderly parents.
What else do employees like? Discover 123 reviews

Employees don't like

Scheduling is only drawback that I really see. I would like to see customer service roles have the option when business permitted to have a Monday-Friday Schedule.
The bathrooms and cafeteria could be a lot cleaner. And the pay could be competitive with other companies.
Not alot don't like about the company. Very fair in compensation, benefits and facilities
Everything they are.
The lighting causes many many employees to get migraines. They never did anything about it
What else do employees not like? Discover 116 reviews

Suggestions for improvement

Hire people in management that actually have leadership qualities not just brown nosing belittling bullies who make employees not want to work for them much less talk to them. Management is Terrible. They make you feel stupid for asking a question... and even worse when you make a mistake . HR is bs too, they’re not there to help you at all don’t trust them either.
Need to change lighting. Need to be more positive about employees work and trying to better themselves. Computer systems go down to often.
Improvement I think all relies on different areas within management and other employees
Better pay and bonus and keeping the building more clean.
I do not feel any changes need to be made at this time
What else do employees suggest to improve? Discover 140 reviews

Benefits & Perks

Here are the most voted perks & benefits as confirmed by 140 employees in their reviews.

  • On-site CafeteriaOn-site Cafeteria
    81%81
  • Paid time offPaid time off
    77%77
  • 401(k)401(k)
    76%76
  • Vision and dental healthcareVision and dental healthcare
    76%76
  • On-site fitness centerOn-site fitness center
    76%76
  • Health and wellness programsHealth and wellness programs
    75%75
  • ParkingParking
    74%74
  • Employee eventsEmployee events
    71%71
  • Tuition assistanceTuition assistance
    71%71
  • 401(k) Company Match401(k) Company Match
    69%69
  • Life insuranceLife insurance
    64%64
  • Flexible working hoursFlexible working hours
    62%62
  • Employee discountsEmployee discounts
    57%57
  • Stock or equity optionsStock or equity options
    57%57
  • Paid Parental leavePaid Parental leave
    51%51
  • Ability to work remotelyAbility to work remotely
    51%51
  • Desirable office locationDesirable office location
    41%41
  • Free snacks and drinksFree snacks and drinks
    40%40
  • Flexible spending accountFlexible spending account
    40%40
  • Easy access to public transportationEasy access to public transportation
    34%34
  • Free mealsFree meals
    29%29
  • Vehicle allowanceVehicle allowance
    9%9
  • Reimbursed daycareReimbursed daycare
    8%8
  • On-site daycare facilityOn-site daycare facility
    4%4
  • Relocation allowanceRelocation allowance
    4%4
  • Pet-friendlyPet-friendly
    3%3

Best and worst factors

Best rated: Inclusive / Diverse

4.6

The best rated factor of Discover Financial Services is Inclusive / Diverse with 4.6 points (based on 5 reviews).


Gender neutral bathrooms and transexuals , homosexuals, and gay pride parades. Anything about heterosexual love or clubs is considered sexual harassment .
1
Only upper management
1
Yes we had a very diverse team
5
They tell the employees they do, but after 7 1/2 years didn't notice any changes when it came to this, other than always changing the way we had to respond to the caller to make them feel special (warm and fuzzy).
1
What else do employees say about Inclusive / Diverse? Discover 5 reviews

Worst rated: Challenging Work

3.8

The worst rated factor of Discover Financial Services is Challenging Work with 3.8 points (based on 10 reviews).


I think there are plenty of challenges with my role. Helping a customer solve their problem can be a challenge especially if the issue is due a recent policy change
4
Mentally maybe
1
Some positions require emotional intelligence and critical thinking skills
3
It was pretty basic. I did not agree with the time limit though
3
The work was simple enough, but management was all about the numbers.
1
What else do employees say about Challenging Work? Discover 10 reviews

Career Development

Career Development rating

4.2

Career Development is rated with an average of 4.2 points (based on 6 reviews).


Been doing the same thing for 4years
1
Goes back to poor leadership and constant change
2
Other than educational reimbursement didn't see any
1
Yes discover had many monthly trainings and shadowing programs to further your career
5
They have a pathway development program, but I found it not to be helpful. Also my supervisors could of cared less as to what my interest where or help me in developing a pathway to take.
2
What else do employees say about Career Development? Discover 6 reviews

Company Culture

Coming soon!
Traditional Culture
Modern Culture

The culture gauge ranges from traditional to modern and represents the company culture for this company as voted anonymously by the employees. We are still collecting opinions to present a fairer picture for you, our users.

Learn more about company culture

Awards