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Discover Financial Services:What's it like to work here?

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Discover Financial Services experience report

  • 11.Apr 2019
  • Employee

My experience has been positive. Like I have said before earlier in the survey. They really do care about their employee

4.39

Company Culture

It is a great place to work. They really do care about their employees and by doing so help us better serve our customers.

Challenging Work

I think there are plenty of challenges with my role. Helping a customer solve their problem can be a challenge especially if the issue is due a recent policy change

Suggestions for improvement

  • Other than scheduling nothing really.

What I like about the company

Discover does it's best to make you feel like family and believes in treating it's employees sell so we serve our customers well.

What I dislike about the company

Scheduling is only drawback that I really see. I would like to see customer service roles have the option when business permitted to have a Monday-Friday Schedule.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
1.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover Financial Services
  • City
    New Albany
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Fitness center on site is offered Free Snacks/Drinks is offered