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Discover Financial Services:What's it like to work here?

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Reviews for Discover Financial Services

Review factors

Feel-Good Factor

Company Culture
4.39
Support from management
4.14
Teamwork
4.43
Freedom to work independently
4.12
Internal Communication
4.13
Office / Work Environment
4.25
Environmental Friendliness
4.30
Work-Life Balance
3.99
Challenging Work
3.77
Inclusive / Diverse
4.64

Career factor

Gender Equality
4.53
Attitude towards older colleagues
4.41
Career Development
4.26
Overall compensation for your work
3.97
Company Image
4.42
Job Security
4.33
Handicapped Accessibility
4.50
Workplace Safety
4.54
Benefits

The following benefits are offered

Flex. working hours in 86 of 138 reviews Parking in 102 of 138 reviews Easy access to public transportation in 46 of 138 reviews Stock or equity options in 79 of 138 reviews 401(k) in 106 of 138 reviews Onsite daycare facility in 5 of 138 reviews Reimbursed daycare in 10 of 138 reviews Ability to work remotely in 70 of 138 reviews Desirable office location in 56 of 138 reviews Tuition assistance in 98 of 138 reviews Paid Parental Leave in 71 of 138 reviews 401(k) Match in 95 of 138 reviews Flexible spending account in 55 of 138 reviews Paid time off in 107 of 138 reviews Healthcare (including vision and dental) in 106 of 138 reviews Relocation allowance in 5 of 138 reviews Life insurance in 88 of 138 reviews

The following perks are offered

On site cafeteria in 112 of 138 reviews Free (company provided) Meals in 38 of 138 reviews Health and wellness programs in 103 of 138 reviews Employee discounts in 79 of 138 reviews Vehicle allowance in 13 of 138 reviews Employee events in 98 of 138 reviews Pet friendly/Pets allowed in 3 of 138 reviews Fitness center on site in 105 of 138 reviews Free Snacks/Drinks in 55 of 138 reviews
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Reviews

Suggestions for improvement

  • Lighting. And more fexable goals.

What I like about the company

Easy. Call and record details on accounts.

What I dislike about the company

Unrealistic goals. Trying to transfer deliquent accounts to collect money on.

Company Culture
3.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover Card
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
What is the company culture like at Discover Financial Services? Help others make critical decisions by letting them know what it’s like to work here!

Suggestions for improvement

  • Equal incentive opportunities for those who work less than full time status.

What I like about the company

I work from home now and I still get every support that I could get in office. The company has been flexible in my schedule as life has changed through the years.

What I dislike about the company

I work part time and sometimes goals are not accommodating for me.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover Card
  • City
    New Albany
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 23.Feb 2019
  • Employee

Suggestions for improvement

  • I wouldn't make any improvements

What I like about the company

Working with others was a positive experience four me

What I dislike about the company

I don't give constructive feedback.....

Company Culture
5.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
4.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover card
  • City
    Baltimore Corner
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Suggestions for improvement

  • N/a don't have anything off hand

What I like about the company

Lots of employees , diff events to attend ,

What I dislike about the company

Not being so hard on grading our calls and Bring back edock ( where can have option leave early )

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Discover Financial Services
  • City
    New Albany
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered
  • 11.Feb 2019
  • Employee

Suggestions for improvement

  • Better elevators, more parking, cleaner restrooms

What I like about the company

The people of Discover are always friendly and honest. They always have your back and always find a solution that benefits everyone.

What I dislike about the company

Lack of parking and constant construction

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Ability to work remotely is offered Desirable office location is offered
  • Company
    Discover Financial Services (inc.)
  • City
    West Valley City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

Company Culture

Best job ever

Suggestions for improvement

  • Like i said nothing i could think of i feel like the company wasnt really missing much.

What I like about the company

I loved working there I was able to start my 401k for the first time and the other benefits they offered were also as good such as some paid tuition through them.

What I dislike about the company

Nothing i could think of. Everything was really good there

Company Culture
5.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Discover Financial Services (inc.)
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered

Company Culture

They tried to keep the environment positive

Challenging Work

It was pretty basic. I did not agree with the time limit though

Suggestions for improvement

  • Keep employees happy, hear and help them overcome obstacles

What I like about the company

The job was average but the benefits more than made up for it

What I dislike about the company

I did not approve of making 3 min the max a person should have per call. I take my time, I'm not going to rush a customer off the phone.

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Discover Financial
  • City
    New Albany
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Fitness center on site is offered

Suggestions for improvement

  • I would make the training more hands on and more clear.

What I like about the company

They looked out for us but the training wasn't good at all. If you were to go to a new position you wouldn't know what to do the first week.

What I dislike about the company

My team leaders always pushed us around even though we didn't know what we were doing.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Paid time off is offered
  • Company
    Discover
  • City
    Phoenix
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Vehicle allowance is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 18.Jan 2019
  • Employee

Suggestions for improvement

  • None, I am not in a position to offer suggestions to update

What I like about the company

My coworkers are some of my closest friends and the management is incredibly understanding

What I dislike about the company

Nothing much, I really love everything about the company

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Discover Financial Services
  • City
    New Albany
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Company Culture

The culture is very corporate and competitive.

Support from management

The culture is very corporate and competitive.

Freedom to work independently

Very micro-managed

Internal Communication

They're very quick to tell you how badly you're doing.

Environmental Friendliness

Everything just gets thrown in the same dumpster.

Work-Life Balance

There is no schedule flexibility and they often change your shift/hours for "business need."

Job Security

The departments were constantly shifting and "streamlining"

Handicapped Accessibility

The building is very large and the elevators are often out of service.

Challenging Work

The work was simple enough, but management was all about the numbers.

Suggestions for improvement

  • Offer more schedule flexibility and stop expecting people to jump when you say to.

What I like about the company

Discover does offer many opportunities for education advancement.

What I dislike about the company

Care more about employees. You've got people having panic attacks in the hallways because you have no compassion.

Company Culture
2.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
1.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
4.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Discover Financial Services
  • City
    Salt Lake City
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered