- Discover Home Loans20.Aug 2016
Support from management
leadership was phenomenal
it was a "one for all and all for one" type of an environment
Management ensured their teams were well educated in delivering exceptional service. Job security is based on knowledge, understanding,enjoying what you do, providing quality service.
Suggestions for improvement
- Regrettably, DFS (business owner) made a decision to exit the mortgage business and close down the home mortgage division - Discover Home Loans. Their business decision not just displaced over 650 employees, it also broke up a very functional work family. I have worked for a few employers over the years, but nothing matches this one. Walking through the doors for the first time in 2003, I recognized immediately there was magic in the air! Co-workers and managers actually cared about one another - and always had their doors open for everyone to visit. Though the masses moved on since 2015, there will forever be a smile on my face, tears in my eyes and warmth in my heart whenever Discover Home Loans is mentioned!
What I like about the company
The best take away about DHL, was the people. I had the pleasure of working with 'best in class' both with management and the staff. This was our 'work home', a company that you looked forward coming to every day when you wake up and a little sad when you went home! We all actually cared about one another.
What I dislike about the company
The sad take away is that DFS exited the mortgage business and elected to close down Discover Home Loans.
The following benefits were offered to me
- CompanyDiscover Home Loans
- Are you a Current or Former Employee?Former job since 2016