Are you a Current or Former Employee? Former job since 2007
Support from Management
Don't know about other offices but Windsor CT. office have managers that are unrealistic. I understand businesses depend on numbers, but the managers are SO afraid of not reaching them, that you will be sacrificed if they look bad. Worked there for 13 years and I was let go for that reason. I could go on and write about the managers, but I have class. If anyone of them is reading this, they know what I'm writing about. Numbers are not realistic for security or promotions. You can't POSSIBLY believe that numbers from the Midwest and western area can be achieved on the east coast and they know this. Managers don't want to "rock the boat" and stay silent. Just remember guy's....CARMA!!
Suggestions for improvement
- Promote from within. There plenty of techs who know how things need to be done to keep customers happy and reach the nessasary goals. The managers need to see techs as humans and NOT ROBOTS. It's OK to be friends with the techs. Don't be afraid.