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Disneyland Resort:What's it like to work here?

United States Industry Health, Wellness & Fitness
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Disneyland ResortDisneyland ResortDisneyland Resort
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Review averages

  • 13 employees say

    Excellent (6)
    46.153846153846%
    Good (4)
    30.769230769231%
    Satisfactory (2)
    15.384615384615%
    Subpar (1)
    7.6923076923077%
    3.71
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Disneyland Resort

Reviews - What employees say

3.71 Employees say
0.00 Applicants say

Suggestions for improvement

  • Consistent hours from week to week.

What I like about the company

There's always something new on the horizon keeping things exciting.

What I dislike about the company

Work/life balance can be difficult. It's a 24 hour/365 day a year operation.

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Disneyland Resort
  • City
    Anaheim
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 10.Feb 2018
  • Employee

Company Culture

They hold cast events but they have slowly lowered the level of excellence of these events. A lot of the in park jobs favor selling out other cast members in order to get what you want in the company.

Support from management

Management here, most of the time, are untrained in what it means to be a good leader. Sadly, the good ones are moved away from "less important" areas onto bigger better things. That leaves an overwhelming amount left in those areas that would rather sit in an office and not be bothered with something too difficult to deal with.

Teamwork

Depends on the Lead team and the attraction or area. If you have a great Lead team that put their hearts into bringing everyone in and making them feel included then teamwork moves like a well oiled machine. However, there are leads teams that are purely there because of favoritism or because they badgered the right manager for too long. That leads to bad environments centered around more favoritism, incompetence, gossip, and in-fighting.

Freedom to work independently

In attractions, for the most part you are communicating with 2 other cast members at a time and must maintain that for safety reasons. Individual work is usually found in photo pass, security or custodial

Internal Communication

Consistency and communication are a VERY weak point. Too many moving parts and not enough people willing to go out of their way to make sure everyone is on the same page.

Attitude towards older colleagues

If it's an older cast member that is still at base level, there are not a lot of favorable moments between the thousands of 18 year olds they bring in a month and the 80 year old cast members.

Career Development

If you want to move up and become a manager, it is not for the money and very rarely does it go past that level onto higher positions.

Overall compensation for your work

The pay is terrible for the amount of bad situation and angry people you deal with on the day to day.

Office / Work Environment

Depends on the location. If the majority of the cast members and leads like you, it's great. But they're incredibly clique-y and if you aren't well liked they turn on you very quickly and make it a hostile environment.

Environmental Friendliness

They have green programs, like carpool and bus incentives.

Work-Life Balance

They tell you as an incentive that they will work with your school schedules or other job schedules. They don't. When it's "peak season" or if they FEEL like it might be a busy day, they schedule you whatever suites them. If you want to make enough money to afford a vacation, you will not have a social life from the amount of over time you will have to work until said vacation. Even then, they might deny your request to take that vacation.

Company Image

It MAGICAL, to the outside.

Job Security

If you are in a union location and full time you are set. If you are part time you will be scheduled as low as 8 hours or as high as 40 depending on the time of year.

Handicapped Accessibility

They are ADA compliant

Workplace Safety

It's their number one key.

Challenging Work

The work is easy and repetitive

Inclusive / Diverse

Depends on the area. Diverse, definitely, but whether or not it feels inclusive is dependent on if you fit in.

Suggestions for improvement

  • Think about the people who work in your parks. Go, actually go into your parks and watch how hard some of them work. It is incredibly sad to watch people come in with magic in their hearts have it leave them because they feel unheard, put upon, or helpless.

What I like about the company

You meet and work with a lot of interesting people. I love the stories and bonding with them over perceived slights by the company. Free entrance to the park is nice.

What I dislike about the company

They are slowly making every resort cast member feel close to worthless. Besides menial pay for the amount of stress most deal with day to day, they have limited cast events to once or twice a year we get free food. We used to get a cast member only holiday in the park. That is gone. We are blocked out from entrance more three time more than we are allowed in. You must work over time in order to support yourself, especially if you have a family. Everyone, from management to Leads and Trainers, to base level Cast members feel like they have too much to deal with for not enough pay. If you complain or raise an issue, they hold a publicity stunt to try and make cast members forget what they were upset about in the first place.

Company Culture
2.00
Support from management
2.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Paid Parental Leave is offered Paid time off is offered
  • Company
    Disneyland Resort
  • City
    Anaheim
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered
  • 28.Nov 2017
  • Employee

Company Culture

Working at the park has so many incentives! Not only that, but they promote healthy living with screenings and things like that.

Support from management

Management do have a good attitude about most things but don't use common sense for simple issues and don't really help with issues pertaining with scheduling, cross training or even training. Will more than likely recommend you contact someone else and blame it on them.

Internal Communication

Managers more often get lost in their own work to keep up with tasks and don't communicate effectively with cast members

Office / Work Environment

Nothing to do with the company, but with the inflow of guests it can be stressful. Many guests kind and generous but there will always be those rude guests.

Suggestions for improvement

  • Management needs to be more organized and offer more help to cast members.

What I like about the company

Great atmosphere, incentives and workplace.

Company Culture
5.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
3.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Disneyland Resort
  • City
    Anaheim
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered

Other company profiles

Review averages

  • 13 employees say

    Excellent (6)
    46.153846153846%
    Good (4)
    30.769230769231%
    Satisfactory (2)
    15.384615384615%
    Subpar (1)
    7.6923076923077%
    3.71
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Disneyland Resort
3.71
13 reviews

Industry average (Health, Wellness & Fitness)
3.40
10,945 reviews

kununu average
3.30
2,678,000 reviews