- Disys - Dallas12.Nov 2015
KPI's should be measurable and quantifiable; unbiased review of actual performance
Support from Management
Do not use your employees as escape goats to coax clients
work with integrity and not the good ol' boy mentality
Level of Autonomy
Management restated daily that each person should have complete autonomy, in reality they never did.
Need to have a clear and precise ability to constructively criticize or administer recognition for job well done; a true reward/consequence system... there is no functional communication between management and employess