- Dollar general sales Associate03.Sep 2018
Suggestions for improvement
- I would put in self checkouts (with someone supervising nearby while they were fronting shelves) and would ease up on how many rolltainers needed to be put out and how quickly. Also, make sure the store is well stocked with employees and then just pool the employees around if they're needed more in another store. The company did this to some degree but there needs to be a more flexible program with it. The main problem they have is some do not have transportation to work in a different store or else they are unfamiliar with the store which can create a lot of problems. There is a solution to this problem, though.
What I like about the company
The best & worst parts of retail are working with the public. You will have customers you just fall in love with and sometimes will have people you dread encountering and either way, you have to pretend that you are as happy to see the bad customers as you are the bad ones. Best way to survive retail, trust me. Another concern: keep in mind that most stores mostly have female workers who are generally over 40 and it's very tough unloading trucks and other tasks. If you are not in good shape or have health issues, it can be excruciating. As a cashier, you are pushed to move up the ladder and that means more responsibility (not much more pay) and accountability. Depending on the people you work with and how organized things are, that can be a nightmare.
Managers can be very tough to work for because they are under a lot of strain. It brings out the worst in people. The managers are given only so many hours to hand out and they are very picky. If someone can do the job faster than you, some will write you off the schedule entirely.
If you happen to work with any psychos, don't expect your manager may avoid working the two of you together. I got along with most other employees but there's always going to be a nutcase in just about any workplace.
The stores are very dry, they can be cold, people often get sick. Working with the public makes you vulnerable as well. I can remember a few customers coughed in my face during flu season.
If you can pick your store, do so. Chances are, the employees you work with won't be around but a few months (sometimes a year) but at least you can get an idea if you'll get along.
The stress can be high, company demands a lot of managers (as mentioned) and it will inevitably fall (the stress and the tasks) on employees.
If you work in a really slow store, that can help you get items fronted and put out and get the store clean but even then, there are time pressures.
What I dislike about the company
I noticed that the clientele went downhill quickly in stores where alcohol started being sold. The pressures were bad enough with cigarettes....if someone had a fake ID, supposedly you can get in trouble. You had to check VERY carefully with alcohol and tobacco sales....and yes, you'd be fired and have to go to court (pay a fine) if you messed up.
It's too much pressure for someone making little more than minimum wage and working their tail off, in my opinion.
- CompanyDollar general sales Associate
- Are you a Current or Former Employee?Former employee