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Dollar General:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Review averages

  • 1063 employees say

    Excellent (330)
    31.0442144873%
    Good (241)
    22.671683913452%
    Satisfactory (239)
    22.483537158984%
    Subpar (253)
    23.800564440263%
    3.09
  • 13 applicants say

    Excellent (4)
    30.769230769231%
    Good (1)
    7.6923076923077%
    Satisfactory (2)
    15.384615384615%
    Subpar (6)
    46.153846153846%
    2.58

Reviews for Dollar General

Reviews - What employees say

3.09 Employees say
2.58 Applicants say

Suggestions for improvement

  • I would put in self checkouts (with someone supervising nearby while they were fronting shelves) and would ease up on how many rolltainers needed to be put out and how quickly. Also, make sure the store is well stocked with employees and then just pool the employees around if they're needed more in another store. The company did this to some degree but there needs to be a more flexible program with it. The main problem they have is some do not have transportation to work in a different store or else they are unfamiliar with the store which can create a lot of problems. There is a solution to this problem, though.

What I like about the company

The best & worst parts of retail are working with the public. You will have customers you just fall in love with and sometimes will have people you dread encountering and either way, you have to pretend that you are as happy to see the bad customers as you are the bad ones. Best way to survive retail, trust me. Another concern: keep in mind that most stores mostly have female workers who are generally over 40 and it's very tough unloading trucks and other tasks. If you are not in good shape or have health issues, it can be excruciating. As a cashier, you are pushed to move up the ladder and that means more responsibility (not much more pay) and accountability. Depending on the people you work with and how organized things are, that can be a nightmare.

Managers can be very tough to work for because they are under a lot of strain. It brings out the worst in people. The managers are given only so many hours to hand out and they are very picky. If someone can do the job faster than you, some will write you off the schedule entirely.
If you happen to work with any psychos, don't expect your manager may avoid working the two of you together. I got along with most other employees but there's always going to be a nutcase in just about any workplace.
The stores are very dry, they can be cold, people often get sick. Working with the public makes you vulnerable as well. I can remember a few customers coughed in my face during flu season.
If you can pick your store, do so. Chances are, the employees you work with won't be around but a few months (sometimes a year) but at least you can get an idea if you'll get along.

The stress can be high, company demands a lot of managers (as mentioned) and it will inevitably fall (the stress and the tasks) on employees.
If you work in a really slow store, that can help you get items fronted and put out and get the store clean but even then, there are time pressures.

What I dislike about the company

I noticed that the clientele went downhill quickly in stores where alcohol started being sold. The pressures were bad enough with cigarettes....if someone had a fake ID, supposedly you can get in trouble. You had to check VERY carefully with alcohol and tobacco sales....and yes, you'd be fired and have to go to court (pay a fine) if you messed up.

It's too much pressure for someone making little more than minimum wage and working their tail off, in my opinion.

Company Culture
4.00
Support from management
1.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00
  • Company
    Dollar general sales Associate
  • City
    Tyler
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • 25.Jul 2018
  • Employee

Support from management

A district manager onky comes to your aid when there is a fire to be put out. The rest of the time they are not much help.

Teamwork

Team work from a management/District was poor.

Freedom to work independently

You have to or you will fail faster than mist already do.

Internal Communication

While communications from the company and regional team was very good. Communication from mid level management was nit good or even in line with the company.

Gender Equality

Again pretty even here

Attitude towards older colleagues

Stire managers stick together. I will say I never in the 1 1/2 years heard one positive statement about the working conditions from other peers. Pay good. If you work 50 hiurs or less.

Career Development

Turn over is to high to promote from with in. I wonder what that says about them?

Overall compensation for your work

Good and fair pay.

Office / Work Environment

It was you made of it. Hire good people . Train your team and treat them right great environment. From above nit so much.

Environmental Friendliness

Same as above

Work-Life Balance

They preach work weeks of 50 hours for managers but really the mid level management (District Managers beat you into 70+ hours)

Company Image

Dont know . from an employee stand point not so good.

Job Security

None. I mean none.

Handicapped Accessibility

They do a good jod with ADA

Workplace Safety

Very poor. Also if tou get injury or one if your team members you are encouraged to maje sure they are taken care if. Privately there is pressure applied to not report it.

Challenging Work

Very challenging. And can be rewarding but fron tour customers don't look for it from upper management.

Inclusive / Diverse

It looks to be diverse

Suggestions for improvement

  • There are to many to list. It is my beliefe this company need to slow expansion. Really dive into their culture. We did survey's. There was moore time spent on trying to figure out what managers spoke there true feelings than looking into what the scores were.

What I like about the company

Goid pay. The level above District manager were wanting to naje a difference but had to many ither things going on to really get to where they could make a difference.

What I dislike about the company

The unrealistic expections of each job description and the time to excute company reqhirments wuth the hours given to the stores. The hours to run your business was always under attack by district managers so they could use them for other projects.

Company Culture
1.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
5.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid time off is offered Healthcare (including vision and dental) is offered Relocation allowance is offered
  • Company
    dollar general
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee discounts is offered

Suggestions for improvement

  • I would like to see them update some of the counters and display shelves.

What I like about the company

I have a great boss. I get access to be promoted as I see fit. The hours are flexible. The insurance is very affordable and I can usually get as many or as few hours as I want. I work at the cleanest and nicest dollar general around. My company is very fair and provides lots of trainers nag for anything you may encounter while working. The training is ongoing and they have refresher classes continually. Not only is my boss great, the district manager makes frequent visits and always makes sure we are happy and have everything we need. Our customers are mostly repeat regulars and are mostly pleasant. Most of them address me by name. I only work 1 mile from my house and that makes it very convenient. My company is always fast to provide whatever we may need to make our jobs easier and safely operable. I would recommend this opportunity to any person I knew that was seeking employment. My company offers mileage any time you are asked to work at a different store. We get the opportunity to work at other stores to get as many hours as we want. They offer lots of perks on outside purchases. We also get a 20% discount on our purchases. I worked for this company many years ago and I enjoyed it so much that when I moved back to my hometown, I immediately applied to go back. The people I work with and the regular customers make it a very friendly place to work. I’m completely running out of things to say and this survey will not go any further without me typing more characters. I’m not sure what other good things I can say about the company I work for. I have had several jobs in my working career and I have to say, this may very well be my most favorite of all. It makes it a lot easier to go to work every day when you enjoy your job and the people you work with and for. I plan to stay with this company until I retire. I’m hoping one day to become the manager when my manager retires. I think Dollar General would offer me this position because they love to promote within.

What I dislike about the company

I think the pay rates should be a bit higher and they should spend more money upkeeping the the stores we have instead of keep trying to open new ones.

Company Culture
5.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Dollar general
  • City
    Shreveport
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

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Review averages

  • 1063 employees say

    Excellent (330)
    31.0442144873%
    Good (241)
    22.671683913452%
    Satisfactory (239)
    22.483537158984%
    Subpar (253)
    23.800564440263%
    3.09
  • 13 applicants say

    Excellent (4)
    30.769230769231%
    Good (1)
    7.6923076923077%
    Satisfactory (2)
    15.384615384615%
    Subpar (6)
    46.153846153846%
    2.58

kununu score comparisons

Dollar General
3.08
1,076 reviews

Industry average (Consumer Goods/Grocery/Retail)
3.24
161,254 reviews

kununu average
3.38
3,262,000 reviews