- Duggal Visual Solutions, Inc.20.Jan 2016
This is a family run small business with over 300 people. A small family that fights, stabs each other in the back, and runs to daddy when they don't get their way. Trust no-one, nothing is fair.
Support from management
They say they have your back, but watch it.
Departments are constantly at odds, they is no standardization or general manager to resolve conflicts, only the CEO.
Freedom to work independently
Work is not evenly distributed or clear. Most departments are given too much autonomy and efficiency suffers.
Lots of meeting, but no details. I ran a department with a sales staff but was never given access to and numbers, at all, even after asking for them. No feedback was given in any formal way. At the time I left, they still didn't have an employee manual or annual reviews.
The company has an equal amount of women in all areas of the company. They are treated the same as the men, take that as you will.
Attitude towards older colleagues
This is not a young company. A good percent of the staff should be offered early retirement. This is not a staff that as kept up with the times. Photography is a tech driven industry now, and most of the staff are way behind in knowledge for what is needed to make it in the industry today. This company is not attracting young employees, or training up the older staff.
The only real way to move in this company is sideways. There is little upward movement, and no management training.
Overall compensation for your work
Salary is on average, below industry standards. With no annual reviews in place, raises are given with no formal structure or time frame. The company is flush with cash, so getting paid is never a problem, unless you are on commission, then it is like pulling teeth. The billing department is something out of a Kafka novel.
Office / Work Environment
This is a filthy place to work. The lighting it terrible, the ventilation is terrible. People are sick all the time. One of the departments is in a really filthy basement with leaking chemical drums that you have to walk past to get in and out of. None of the lighting is up to industry standards for a graphics and photographic company.
They company have lots of green awards, and is on some level environmentally aware, but only as long as it it profitable or if they can get a tax break. This place wastes paper and materials. Very little is recycled. Every invoice that is written will be printed at least 5 times, as the billing department needs hard copies of every invoice on net 30.
90% of the company works overtime, paid or otherwise. While this is a hard working industry, they should have more part time help to take the work load off of the full time employees. Stress is a big problem at this company. People are suffering heart attacks on a regular basis.
Ask the workers, and the company is bad, ask the owner and upper management, and they will sing the praises of how great they are. The complaints of the employees are mostly founded.
Everyone works under the idea that they might be let go or there department will be closed. The staff is wounded from years of industry downsizing, and not just at this company. More than half of the workers came from companies that closed in the past 7 years for financial reasons.
If you are in a wheelchair, you will not be able to visit the CEO in his office. You will not be able to attend any upper management meetings in the main conference rooms. You will not be able to meet with the head of personnel in her office. You will be cut off from more than half of the main headquarters building. Even when they redesigned the main retail space, the idea of adding a ramp to the back space was seen as costing too much to put in.
OSHA would close this place. Walkways are always obstructed. Large boxes are constantly in the way and have fallen on employees. Ventilation in areas with heavy particulates is terrible. Even the employee break area is next to a work area where industrial strength adhesives are being used.
I was rarely proud of the work I did with this company. I am use to a higher standard, and this company was never able to rise to the challenge.
Inclusive / Diverse
This is a very divers company, with many cultures represented. As long as your ideas did not stand in the way of profits.
Suggestions for improvement
- This company could use a General Manager who has worked at Toyota, or some other large manufacturing company. Embracing the work / life concept of Kaizen would help everything here. They could also use a full time team of workers who just cleaned and kept things looking nice. When your work environment is nice, you take pride in your work. Hire more part time staff, and have more employees cross training in other departments. A full understanding of production will help efficiency Profit sharing might help as well, but lets not get crazy.
What I like about the company
The company has to potential to be really great, and industry leader. The staff is diverse, with years of industry experience. The company has the ability to scale up production and do amazing things from time to time.
What I dislike about the company
The skilled staff does not take pride in their work. Quality control is none existent. If the client is not bring in lots of money, attention to detail falls to the side. This is a money driven, not quality driven company. Penny wise, pound foolish. Production has a very high loss rate, things not be done properly, being damaged, or lost. People not paying attention. This company reminds me of General Motors in 1990s, terrible quality, but as long as profits are up, why change.
The following benefits were offered to me
- CompanyDuggal Visual Solutions, Inc.
- CityNew York
- Are you a Current or Former Employee?Former job since 2015