- Dunkin donuts19.Apr 2019
I worked with a large diversity of people with different ethnic backgrounds and I enjoyed learning more about their unique cultures.
Support from management
The manager is great because they are willing to also work beside you and always available to help.
They do encourage you to have a good, high spirited attitude and a high moral, as this is the best way to get return customers and better tips.
Freedom to work independently
They will usually have the new employees always working with workers that have been there longer and have proven to be a trustworthy person, to protect them from thieft, but as you show yourself as a honest person, they will definitely put a lot of trust in you and commonly work independently.
Our whole franchise chain was like a close family and those of us who were employed for many years became very close.
Every employee is equal.
Attitude towards older colleagues
They are always treated with respect and the same opportunity as anyone else.
I answered this in the previous question, and yes, you are definitely able to advance in the company.
Overall compensation for your work
Absolutely! They start at minimum wage, BUT you also earn tips, so you do bring home more than other companies that pay min wage, and they are amazing with giving you a raise.
Office / Work Environment
They had a very good set up to allow for a fast paced, safe environment.
Things may have changed since I have worked last, but I was dissapointed that they did not have separate trash cans for the recycling. We used a lot of plastic containers and they were all put together in the garbage.
They are very considerate of your life schedule and offer very flexible schedules.
It may have only been a Dunkin donuts, but they gave me the opportunity to climb the latter and attend manager school, and I was making a lot more money than many of my friends who went to college for their field. I am proud of the rank and salary I was able to achieve.
I was employed for over 12years, and I know they would have kept me for many years to come, but I had to leave due to my own circumstances.
Absolutely handicap accessible.
They are excellent in training new employees and do so through several different methods to accommodate all of the learning styles people learn best from, and safety of the employees and the customer is the number one priority.
As the manager, I was responsible for almost every position in the store and often worked more than a 24 hour shift if people called out.
Inclusive / Diverse
Due to being a franchise, some ideas are limited, but we always respected the thoughts and suggestions, no matter how big or small to improve the workplace.
Suggestions for improvement
- I think I covered this in the previous question as well... the ability to add additional menu items of your choice, unique to the requests of the cultural area you serve, and cut back on the waste, and I think they should reward their employees random bonuses when caught going above and beyond the requirements of their position. That would be a great motivation for everyone to perform at their best!
What I like about the company
One of my favorite things was learning so much about the different cultures of my colleagues, including tasting food and learning much of their language. They have a very flexible schedule and are very easy to work with. They give frequent raises, and Christmas bonuses. You earn tips, but they still give you a regular normal pay rate. They are going to reward you for your hard work and dedication to the company and allow you to grow within the company, even pay for schooling! If you do your best, it is very easy to make more money than many other fields that require college degrees and experience. The best part is that you have a lot of fun and meet so many wonderful people! (Not to mention the best tasting coffee and donuts around) :)
What I dislike about the company
I did always wish that the privately owned franchise stores could be allowed to sell additional items of their choice, or offer additional toppings or flavors that customers often asked for. It would allow workers to better satisfy frequent customer requests and make your particular store to be unique and have more of an impact on the volume of customers that would travel to you, which would increase your pay rate.I do wish they would be more environmentally friendly and cut down on the amount of plastic ending up in the landfills.
The following benefits were offered to me
- CompanyDunkin donuts
- Are you a Current or Former Employee?Former employee