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Enterprise Rent-A-Car:What's it like to work here?

United States Industry Transportation and Logistics
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Review averages

  • 159 employees say

    Excellent (72)
    45.283018867925%
    Good (37)
    23.270440251572%
    Satisfactory (32)
    20.125786163522%
    Subpar (18)
    11.320754716981%
    3.54
  • 26 applicants say

    Excellent (9)
    34.615384615385%
    Good (6)
    23.076923076923%
    Satisfactory (5)
    19.230769230769%
    Subpar (6)
    23.076923076923%
    3.05

Reviews for Enterprise Rent-A-Car

Reviews - What employees say

3.54 Employees say
3.05 Applicants say
  • 21.May 2018
  • Employee

Review

2.00
Company Culture
1.00
Support from management
3.00
Teamwork
1.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Enterprise Rent A Car
  • City
    Chicago
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

Employee discounts is offered

Company Culture

Very friendly co-workers and upper management is generally helpful and resourceful. My one big draw is that due to the pyramid-like structure of hierarchy, which is fully motivated by sales performance, it can be a very competitive landscape. Branch and area managers generally have to select favorites to groom for the next step.

Support from management

Management will support you as long as you keep your intentions clear and will be fully vested into the company. Despite that, this is typically for selfish intentions. Your promotion and/or retention is a score metric for area and branch managers.

Teamwork

Upper management is generally helpful as your promotion is a requirement for theirs. With that being said, horizontal teamwork is competitive and downright nasty. Heavy sales culture which requires morally questionable actions in order to standout.

Freedom to work independently

You are heavily micromanaged. You may be given a task to work independently, but expect to complete reports and reports of reports of what you have been doing. You will honestly spend an equal amount of time documenting what you are doing compared to actually doing it.

Internal Communication

Extremely archaic communication system. You have to contact 4-5 different people in order to reach who you initially and solely need.

Gender Equality

Like most corporate settings, their is a layer of hedonistic misogynist culture amongst men who are upper management. You do hear occasional stories of sexual harassment or braggadocious claims of sexual conquest. Beyond this, you do see plenty of women in level three management and above.

Attitude towards older colleagues

Young environment. This is not a path for someone who is established with a family. Especially considering the level of commitment that is asked of you. It will be very hard to advance.

Career Development

There is a plan for you since day one. Just stick to the script and you should advance in no time. Avoid all distractions and truly focus on nothing but your sales numbers and you should be fine.

Overall compensation for your work

Not unless you hit branch manager. As an assistant branch manager you are working 55-60 hours a week to make 55k a year or less. Branch managers generally make a decent amount of money, but it is pennies when comparing it to the amount of revenue they are responsible for.

Office / Work Environment

“Professionally cleaned” once a week, which just means the garbage is taken out and the toilets got sprayed with Lysol. Beyond this many branches are in very bad shape outside of their front lobbies. Mine personally had several areas of mold in the kitchen and break room.

Environmental Friendliness

1 million tree pledge is nothing when considering the amount of gas and cleaning equipment that is wasted on a daily basis. Cleaner fluid is often disposed in public drains.

Work-Life Balance

The day starts at 6:45-7:00AM. You may or may not get a one hour unpaid lunch at some point (depends on how busy your branch is that day). Otherwise you’ll be subjected into taking a “working lunch” and continuously checking in and typing up customers until about 6:15-6:30pm. At this point you are expected to complete an endless list of micromanagement procedures in order to directly report the status of your branch to upper management. This is considering your car preps actually showed up for the day or have not quit. They generally have an incredibly high turnover rate, especially in areas of low socioeconomic development. If you are without car preps you must stay and wash cars in dress clothes for an additional hour (or more) after the last customer has left. At most locations you receive one day off during the regular business week and will be expected to work most weekends. Expect to miss major life events, weddings, funerals, new additions to the family, etc. Due to a majority of branches being heavily short staffed your team is dependent on your willingness to sacrifice. Expect to work 50-55 hours a week to earn less than 45,000 a year with only 7 vacation days.

Company Image

Recognized as the largest rental car provider. Other employees will see you as a workhorse especially knowing what you have gone through as an employee. Generally positive, although maybe not to consistent consumers.

Job Security

Lie, cheat, or steal. Only ways to get fired. Or atleast getting caught lying, cheating, or stealing. Still happens on a daily basis.

Handicapped Accessibility

I have never witnessed a handicap person get offered a job.

Workplace Safety

If you are in the office you’re generally safe. You do get an occasional aggressive customer but I have never seen a physically violent incident.

Challenging Work

Incredibly easy, monotonous, and repetitive tasks. Very rarely are you asked to creatively solve a problem or come up with your own solution.

Inclusive / Diverse

Very diverse from the ground level all the way to upper management.

Suggestions for improvement

  • Increase pay. Higher more people. Fresh graduates should make more than 15 an hour.

What I like about the company

Career path designated for your since day one. Generally helpful coworkers who are supportive.

What I dislike about the company

Underpaid, overworked. It is simple. Unless you become an area manager within 4-5 years you are wasting your time. Plenty of companies will pay you 45-50k a year base plus commissions while asking for the same level of sales and only requiring 40 hours a week.

Company Culture
2.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
4.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
5.00

The following benefits were offered to me

401(k) Match is offered
  • Company
    Enterprise Rent A Car
  • City
    Miami
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Distribution/sales

The following perks were offered to me

Free (company provided) Meals is offered Employee events is offered

Suggestions for improvement

  • I would just change how much people got paid.

What I like about the company

They are great about taking us out for drinks and dinners. Making us feel included and taken care of

What I dislike about the company

The fact that the pay is cheaper then the cost of living

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
2.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Enterprise Rent A Car
  • City
    Charleston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Other company profiles

Review averages

  • 159 employees say

    Excellent (72)
    45.283018867925%
    Good (37)
    23.270440251572%
    Satisfactory (32)
    20.125786163522%
    Subpar (18)
    11.320754716981%
    3.54
  • 26 applicants say

    Excellent (9)
    34.615384615385%
    Good (6)
    23.076923076923%
    Satisfactory (5)
    19.230769230769%
    Subpar (6)
    23.076923076923%
    3.05

kununu score comparisons

Enterprise Rent-A-Car
3.47
185 reviews

Industry average (Transportation and Logistics)
3.02
57,865 reviews

kununu average
3.30
2,677,000 reviews