Company Culture

You are just a cog in the wheel here, expected to perform miracles with garbage accounts.

Support from management

Awful. I wouldn't let these people manage a lemonaide stand let alone a portfolio of garbage, low priority medical collection accounts.

Teamwork

There is no teamwork. It's a bloodthirsty environment where everyone is trying to steal other's commission.

Freedom to work independently

It's mandatory to stay scripted. Awful.

Career Development

No opportunities for advancement whatsoever.

Overall compensation for your work

They misled over commission. Suggested you got commission on what you collected but rather it was based on the fee that they received for what was collected. Impossible to make goal.

Office / Work Environment

Awful. Low intellect supervisor fancied herself as another ethnic background and played blatant favorites.

Job Security

I developed a near fatal pneumonia and was hospitalized for 2 weeks. Was called in the hospital and terminated as I was not able to be qualified for FMLA. I was told I could call when I got out of the hospital, I did, and there was "nothing available."

Workplace Safety

I was secured behind two key card entry doors.

Challenging Work

The accounts are garbage, no one wants to pay medical debt.

Suggestions for improvement

• Compensate your employees with pay raises. Stop changing the commission rate to suit supervisor needs. Stop with favoritism. Lead by example and make sure your supervisor is actually in the office and not coming and going at all hours of the day and leaving the reps to themselves with no supervision.

What I like about the company

Not much they do not treat employees fairly

What I dislike about the company

No pay raises , Commission few and far between and changes constantly to fit the needs of the individual supervisor and team leads

Suggestions for improvement

• Hold yourselves to higher standards.

What I like about the company

Good pay for entry level collections.

What I dislike about the company

Office shut down and they did not do one thing outside of what they were required by law to do. No severance. Executives are poor excuse for leaders and dishonest.