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Etan Industries, Inc.:What's it like to work here?

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Etan Industries, Inc.Etan Industries, Inc.Etan Industries, Inc.
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Review averages

  • 5 employees say

    Excellent (2)
    40%
    Good (0)
    0%
    Satisfactory (1)
    20%
    Subpar (2)
    40%
    2.72
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.22

Reviews for Etan Industries, Inc.

Reviews - What employees say

2.72 Employees say
2.22 Applicants say
  • 18.Oct 2017
  • Employee

Company Culture

The company takes advantage of its employees. Changing the incentive plan at the last minute to screw agents out of their monthly bonus. The management team is incompotent; thinking that they know better than their client. They've lost 3 of 5 clients in the past year. The company was under investigation by the state Labor board and had to pay back money to agents then wrote up those same agents on trumped up infractions.

Support from management

None. Senior Management acts like they are better than you. Management does not get slone with each other. They manipulate you to get what they want then get rid of you.

Teamwork

Some team managers work together. Generally, everyone looks to shift blame and responsibility. Senior management is never to blame.

Freedom to work independently

Do your job and get payments. Meet your quota otherwise they penalize the agents and take daily bonuses that they've already earned.

Internal Communication

There is no communication culture. Management doesn't want a paper trail unless they want to place blame someone else. Managers are not on the same page; everyone does their own thing.

Gender Equality

Mainly women and management allows a male front desk agent to make lude and unwelcomed comments towards the female agents on a daily basis. Commenting on their hair, clothes, their bodies, and wanting to be with them.

Attitude towards older colleagues

As long as you do your job and follow their orders then age doesn't matter.

Career Development

There are no advancement opportunity.

Overall compensation for your work

Pays approx $10-12/hr while program managers make about $6K/month. Then they let go of agents and take away bonuses.

Office / Work Environment

Agents are emotionally beat down, depressed, struggling, and dealing with harassment.

Environmental Friendliness

You find your few friends to help each other make it through the day.

Work-Life Balance

The company comes first, even if they let you off a day they may still hit you with an infraction.

Company Image

Data side and call center toll authority are on point.

Job Security

None. If they don't like you, they will find any reason to let you go.

Handicapped Accessibility

Basics. If you require anything extra then they'll find ways to get rid of you; generally, sighting poor performance or taking too long on breaks, or taking too many breaks regardless of doctors note.

Workplace Safety

Agents have been hurt onsite; slips and falls. Both the company and building have claimed no fault or responsibility.

Challenging Work

Standard call center work. They just keep changing the rules and expectations dsily, weekly, and monthly.

Inclusive / Diverse

Largely minority based. The agents are generally hard workers.

Suggestions for improvement

  • Replacing the entire current senior management; VP, project managers, QA manager, and HR manager. The company needs an entire mentality change to stop using agents and treating them as expendable pawns. They need to learn to communicate and work together.

What I like about the company

Finding the good people struggling to make it and supporting each other.

What I dislike about the company

Everything from the ground up.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
2.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Easy access to public transportation is offered
  • Company
    Etan Industries
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Administration
  • 26.Jul 2017
  • Employee

Suggestions for improvement

  • employees know company management does the best they can for dedicated employess

What I like about the company

show up on time, make an effort. they notice what you do

What I dislike about the company

n/a

Company Culture
3.00
Support from management
5.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Etan Industries
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

On site cafeteria is offered Fitness center on site is offered
  • 18.Jul 2017
  • Employee

Suggestions for improvement

  • More Transparency. counseling with employee
Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Etan Industries, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former job since 2017
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Free (company provided) Meals is offered Employee events is offered

Other company profiles

Review averages

  • 5 employees say

    Excellent (2)
    40%
    Good (0)
    0%
    Satisfactory (1)
    20%
    Subpar (2)
    40%
    2.72
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.22

kununu score comparisons

Etan Industries, Inc.
2.64
6 reviews

Industry average (Other Industries)
3.30
166,384 reviews

kununu average
3.33
3,037,000 reviews