- Family Christian Corporate OfficeNov 24, 2015
City Grand Rapids
Are you a Current or Former Employee? Former job since 2008
Only gett support and verbal commendations from one of two supervisors and none from manager.
Support from Management
Time limit 3 minutes to servicing customers with complaints and concerns with little to no back-up from manager and one supervisor.
CSR's try to work together due to lack of support from management.
Level of Autonomy
Little to no say.
CSR's are often the last to know of upcoming changes and no input from CSR's about concerns.