- Family Medical Supply18.Dec 2015
Don't let the sign of the fish on the delivery trucks fool you.
Support from management
Regional management threatened staff positions for verbalizing complaints. Office management has poor management skills and felt learning computer system and work tasks was beneath not needed in that position. Complaints to corporate were never addressed and work environment declined until 3 trained employees left and store was left with 3 untrained employees and an untrained store management.
No teamwork here....
Freedom to work independently
Workload distribution is a joke. Office management was going to distribute work using a log and eventually passed the log responsibility off to an employee because office management had to be actively involved in daily operations to manage work loads.
You've heard of Selective memory....Selective communication also comes to mind. Emails sent from Corporate were never communicated about important information.
Employees are not valued or appreciated.
Attitude towards older colleagues
Not an issue. Management only hires young to middle age workers that can be molded through intimidation. Experienced office employees are all gone due to working conditions and management.
No room for advancement....max pay for the customer service/office position is much lower than the industry standard and raises are non-existent
Overall compensation for your work
Insurance is with a less than desirable provider....cost is high for anyone other than employee. Pay is insufficient for responsibilities of job.
Office / Work Environment
Poor....store is dirty and staff does not have time to do things like empty the mousetraps once a rodent was caught.
Patient equipment was often delayed for unnecessary paperwork despite a patient's obvious need for medical equipment from a safety standpoint....
None. You have set hours and it is frowned upon if you need to change your hours to visit your child's school or for appointments. If you are a new hire without vacation & sick time, you just are short on your hours on your check. Management is inflexible and talks to co-workers about confidential employment information.
Management can talk a good game but operates in a devious manner.
None. Regional management made it clear that everyone would be fired if complaints about store management continued. No desire to retain employees on store level or corporate level who find better paying jobs. The IT person leaving corporate wasn't valuable nor is an employee on the store level.
They don't provide because they would never hire this type of employee on the store level.
N/A to the office positions...
High volume work. High pressure work for low pay, no raises or minimal raises and no opportunity for advancement.
Inclusive / Diverse
No....never going to happen.
Suggestions for improvement
- Get new management....immediately!
What I like about the company
That I am no longer employed. Fear kept me from leaving in a poor economy for too long. There are better companies with better pay and better benefits in the area.
What I dislike about the company
Office management was so poor that unprofessional behavior and practices were supported and at times covered up by regional management when upper level corporate was briefly involved.... Ultimate cover your butt mentality.
The following benefits were offered to me
- CompanyFamily Medical Supply
- Are you a Current or Former Employee?Former job since 2013