- Family Service League26.Jan 2016
Support from management
The upper administration has absolutely no idea what it is like working with individuals with mental health, chemical and or drug dependant Clients yet they place unrealistic demands on Staff to follow through on.
It is not uncommon to arrive to work with an abnormal client to staff ratio. 3 to 4 staff for 60 + Client is a safety issue.
Job security is definately there. There is a high turnover rate of employees due to lack of pay, 2 cent per hr. raises , and no training for anyone.
There is no training available for Staff. Ive never worked for a company thats so unorganized.
Suggestions for improvement
- Training for Staff. Create policies to be followed by Staff. Create a safer environment. Stop with the unrealistic demands on Staff. Work a tour with the Clients so that you may see what goes on in your shelter. Dont just watch the cameras from your residence. There are some really great people that work for FSL utilize their ideas, their potential they will continueto leave if you dont give them a sense of responsibility. Accountability for contract violations for the Clients. Decrease the work days from 12 to 8 hrs. Its not fun working at FSL when your constantly fearful for your safety.
What I like about the company
What I like about FSL is the success stories that flourish when a Client finds a permanent place to reside
What I dislike about the company
FSL puts Staff through a rigorous background check that you pay half for only to be thrown into the wolves to fend for yourself in an environment that is unsafe to work. There are no policies and procedures, no emergency contingency plans for staff when they are "mandated" to stay during hazardous weather conditions. There are truly no consequences for Clients that are placed on contracts. Clients are not searched well enough at times and are later found overdosed on heroine in the restrooms. I dont like the fact that a Client can attack a staff member and be suspended from being placed at FSL only to end up back at FSL with the same staff member that was attacked. It will take time and a lot of change before this shelter gets it together. Change is needed for the better of the Clients that we serve and the Staff.
- CompanyFamily Service League
- Are you a Current or Former Employee?Current employee