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2.39
  • Nov 12, 2015

NOC tech

company Fiberlight
City Alpharetta
Are you a Current or Former Employee? Former job since 2014
Position Others

Support from Management

Horrible management. They would not give feedback positive or negative. I was let go without knowing anything at all was wrong with my performance. No write ups and was never late and never called in. I was performing at the same level or better then my coworkers.

Suggestions for improvement

  • Put good solid management in place. Support your employees like they make a difference

I like about the employer

Fine but lacked any sops. Employees in the NOC were on their own working as customer support, technicians, and escalated to in day one without any clear objectives other than deal with whatever the next situation would be.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,322,000 reviews

Fiberlight
2.39
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,127 reviews

Fiberlight
2.39
Average of Telecommunications
3.16

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