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First Call Resolution (Roseburg, OR / United States)First Call Resolution (Roseburg, OR / United States)First Call Resolution (Roseburg, OR / United States)First Call Resolution (Roseburg, OR / United States)First Call Resolution (Roseburg, OR / United States)First Call Resolution (Roseburg, OR / United States)
 

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Employer Reviews

4.67
  • Nov 25, 2015

Customer service/ tech support

company First Call Resolution (Roseburg, OR / United States)
City Grants Pass
Are you a Current or Former Employee? Current employee
Position Others
Department PR/communication

Support from Management

Management team is understanding to most situations. Employees are very involved with how the company is ran is aspect to making the job more fun or comfortable. All management team has an open door.

Teamwork

Tons of resources available. Co-workers always willing to help each other out, whether it be taking over a call or educating each other.

Office/Work Environment

Each year the company does a employee survey asking what they can do to make our jobs more comfortable. When all the surveys are complete, the management team and CEOs gather and discuss topics brought up by the employees and try to accommodate those requests to the best of their ability.

Compare total score on kununu

This company in comparison to all other companies on kununu  based on 1,343,000 reviews

First Call Resolution (Roseburg, OR / United States)
4.67
kununu average
3.18

This company in comparison to all other companies in its industry Telecommunications  based on 19,744 reviews

First Call Resolution (Roseburg, OR / United States)
4.67
Average of Telecommunications
3.16