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First Call Resolution:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.19
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

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Reviews for First Call Resolution

Reviews - What employees say

2.19 Employees say
0.00 Applicants say
  • 01.Dec 2016
  • Employee

Company Culture

Lots of politicking, people holding grudges and playing favorites. Unqualified individuals being put into technical positions, and then leaving or being fired a few months later -- lots of revolving door positions.

Support from management

Management was uneven, ignored issues with certain employees and narrowed down on others for almost the exact same issues.

Teamwork

Coworkers were good, only reason the position was bearable for the time that is was, until that was broken up by management and the company losing accounts.


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Review averages

  • 1 employee says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.19
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

First Call Resolution
2.19
1 review

Industry average (Service and Support)
3.15
59,736 reviews

kununu average
3.22
2,351,000 reviews