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First Data Corporation:What's it like to work here?

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Review averages

  • 102 employees say

    Excellent (24)
    23.529411764706%
    Good (24)
    23.529411764706%
    Satisfactory (25)
    24.509803921569%
    Subpar (29)
    28.43137254902%
    2.91
  • 3 applicants say

    Excellent (1)
    33.333333333333%
    Good (1)
    33.333333333333%
    Satisfactory (1)
    33.333333333333%
    Subpar (0)
    0%
    3.33

Company summary

First Data is a global technology leader in the financial services industry. With 24,000 employee-owners and operations in 35 countries, the company provides secure and innovative payment technology and services to more than six million merchants and financial institutions around the world, from small businesses to the world’s largest corporations.

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All day, every day, First Data helps its clients thrive in the evolving world of commerce.


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Company info

Who we are

Products, services

First Data is a global leader in commerce-enabling technology and solutions, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world.

The company’s 24,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,800 transactions per second and $2.2 trillion per year.

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Specialties

  • Payment Processing Services
  • Payment Acceptance
  • Consumer & Commercial Payments
  • Information & Analytics
  • Payment Network Solutions
  • eCommerce
  • Mobile Commerce
  • Fraud & Risk Management

Company outlook

First Data is driving this transformation with innovative solutions that make commerce and business management simpler, faster, safer and more rewarding. That’s no small job.

It takes a diverse team of the best, most creative minds but the rewards are immense.

Satisfaction. Success. Career advancement. 

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Benefits

First Data understands the importance of offering competitive benefits to our Owner-Associates worldwide. We provide a comprehensive total rewards package that provides competitive cash compensation and benefit programs that promote good health, saving for retirement, and work/life balance, and also encourage community responsibility. We support individual growth in ways that are as empowering and innovative as First Data itself.

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We provide the following for our US-based employees. If you would like more information, please visit our dedicated benefits area http://www.firstdatabenefits.us.

Health

  • Medical, Dental and Vision Insurance
  • Life, Accident and Disability Insurance
  • Flexible Spending Accounts

Financial

  • 401(k) Plan
  • Stock Ownership Opportunities
  • Annual Bonus Opportunity
  • Tuition Reimbursement
  • Employee Discount Program
  • Commuter Benefits
  • Dependent Care Subsidy

Work/Life Balance

  • Paid Time Off: Holidays, Vacation, Personal Days
  • Employee Assistance Program
  • Adoption Assistance
  • Medical Plan Advocacy



Location


  • 5565 Glenridge Connector NE, Suite 2000
    Atlanta, Georgia, 30342
    United States
Locations (international)

Around the world, 2,300 times every second, First Data simplifies the connections that make commerce possible for merchants, financial institutions and their customers.

Find our international locations

For applicants

Videos

First Data Leading Innovation
First Data - Our Investment in Digital Innovation

What we offer

What is special about working for us?

We own our company and we act like it

Our owner-associates are valued and empowered each day as equity holders of First Data, accountable to shareholders to grow our value, grow our communities, and serve our clients with excellence.


We embrace innovation, collaboration and change

We stand at the center of the fast-paced payments ecosystem, collaborating to deliver next-generation technology and help our clients grow their businesses.

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We span the globe with our enterprise capabilities

Whether our clients conduct commerce in a single city or have operations across continents, we offer them an unmatched suite of solutions tailored to their unique business needs.


We’re competitive in all the right ways

Winning in the marketplace through sales and service is how we measure our team’s success, reflecting a culture that puts our clients first and contributes to our company-wide meritocracy.

How would we describe the company culture?

We demonstrate vigilance, ethics and integrity

We are guided at our core by an ethical compass to do the right thing, recognizing that, as leaders in the industry of moving money, we bear a unique responsibility to our clients to always protect their interests.


We work hard and enjoy the journey we’re on

Our proud heritage spans 40 years of innovation, but it’s the exciting years ahead, powered by a diverse, inclusive and caring team, that drive our continued transformation for our clients.

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Application advice

Preferred application method

Explore FirstData careers by location:

First Data has offices around the world giving on-the-ground coverage across six continents.

Reviews for First Data Corporation

Reviews - What employees say

2.91 Employees say
3.33 Applicants say
  • 07.Mar 2018
  • Employee

Support from management

One manager in particular was of absolutely no help in putting a stop to the workplace bullying that I was subjected to (people talking about me behind my back; force-feeding me their opinions on what they thought of me). Not only did this manager enable the bullying she joined in.

Teamwork

I would rate this as extremely poor. I will admit that I have a bias because I was mistreated. A lot of people talked about me behind my back and then judged me when I made mention of it. They "worked together" when it came to putting me down.

Company Culture

There is always lots to do with little support or training.

Internal Communication

There are quarterly town halls and constant emails about what's going on from the executive team but no follow follow through down. Unless you are close to executive team it can be hard to follow what's going on.

Work-Life Balance

There is no work life balance especially if you are salaried.

Challenging Work

The work is challenge in the aspect of meeting deadlines with little support unless you work 50-60 hours a week.


Review averages

  • 102 employees say

    Excellent (24)
    23.529411764706%
    Good (24)
    23.529411764706%
    Satisfactory (25)
    24.509803921569%
    Subpar (29)
    28.43137254902%
    2.91
  • 3 applicants say

    Excellent (1)
    33.333333333333%
    Good (1)
    33.333333333333%
    Satisfactory (1)
    33.333333333333%
    Subpar (0)
    0%
    3.33

kununu score comparisons

First Data Corporation
2.92
105 reviews

Industry average (Information Technology/Software/Software Engineering)
3.68
148,873 reviews

kununu average
3.27
2,532,000 reviews