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Flight Centre Travel Group (usa) Inc:What's it like to work here?

United States Industry Service and Support
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Flight Centre Travel Group (usa) IncFlight Centre Travel Group (usa) IncFlight Centre Travel Group (usa) Inc
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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (1)
    50%
    Subpar (0)
    0%
    2.87
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    1.82

Reviews for Flight Centre Travel Group (usa) Inc

Reviews - What employees say

2.87 Employees say
1.82 Applicants say

Suggestions for improvement

  • More consistent statistics and analytical between the sales teams and ops teams. Having management more present in each office on a regular basis, or at least have weekly meetings with team leaders and other staff yo ensure open communication and resolving of issues more real time.

What I like about the company

The company encourages friendships within teams and has a big party/drinking culture. You have some control over your clients, but rely heavily on BDMs for new business. If you want to transfer to other cities or countries, there is opportunity to do so based on the company size.

What I dislike about the company

There is often a disconnect between upper management and the team's, especially because they are located in different cities and aren't often in the office with everyone. The BDM team is who we rely on to bring in New business, but there have been too few new clients to support and being primarily commission based, makes it nearly impossible to support loving in NY.

Company Culture
5.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Desirable office location is offered Paid time off is offered Healthcare (including vision and dental) is offered
  • Company
    Flight Centre Travel Group (usa) Inc
  • City
    New York
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered
  • 31.Aug 2016
  • Employee

Overall compensation for your work

We had to lie to our novices and offer false hopes. We lied to our clients. We had to lie about the hours we put in and work off the clock to meet unrealistic expectations and nothing really matters at the end. With all your efforts you are still disposable and your merits doesn't matter. This is a high school of drinking buddies and you can advance your career based on how well you fit in with the drinking crowd.

Suggestions for improvement

  • Stop playing favorites and advance people's career considering their individual merits

What I like about the company

Uniforms are great.

What I dislike about the company

High rotation of employees. No respect or encouragement for dedicated employees who are willing to make a difference

Company Culture
3.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
1.00
Challenging Work
4.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Stock or equity options is offered 401(k) is offered 401(k) Match is offered Paid time off is offered
  • Company
    Flight Centre Travel Group (usa) Inc
  • City
    New York
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    C-Suite / Leadership
  • Department
    Others

The following perks were offered to me

Employee events is offered
  • 11.Apr 2018
  • Application

Comment

Highly unprofessional, this company didn’t so much as acknowledge my resume submission, never mind interview me. Quite surprising considering I’m highly qualified for the position.

Sufficient Response
1.00
Application Response Time
1.00
Predictable
5.00
  • Company
    Flight Centre Travel Group (usa) Inc
  • City
    New York
  • Applied for position
    Digital marketing
  • Year of application
    2018
  • Result
    Rejected

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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (1)
    50%
    Subpar (0)
    0%
    2.87
  • 2 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    1.82

kununu score comparisons

Flight Centre Travel Group (usa) Inc
2.34
4 reviews

Industry average (Service and Support)
3.23
78,436 reviews

kununu average
3.30
2,678,000 reviews