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Follett Higher Education Group, Inc.:What's it like to work here?

United States Industry Consumer Goods/Grocery/Retail
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Follett Higher Education Group, Inc.Follett Higher Education Group, Inc.Follett Higher Education Group, Inc.
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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (1)
    50%
    Subpar (0)
    0%
    3.05
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Follett Higher Education Group, Inc.

Reviews - What employees say

3.05 Employees say
0.00 Applicants say
  • 23.Jan 2018
  • Employee

Company Culture

The focus is strictly sales, little on customer service. Technically I wasn't even bookstore worker, I was a barista in the licensed Starbucks in the bookstore. The values of Starbucks are very different from Follett, but we were made to adhere to both.

Support from management

Zero support, only criticism. Not even constructive criticism. The Follett Starbucks I worked at was the highest grossing in the country, yet our needs were never met and our problems hardly listened to.

  • 11.Dec 2015
  • Employee

Suggestions for improvement

  • Offer long term seasonal employees a chance at permanent positions

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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (1)
    50%
    Satisfactory (1)
    50%
    Subpar (0)
    0%
    3.05
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Follett Higher Education Group, Inc.
3.05
2 reviews

Industry average (Consumer Goods/Grocery/Retail)
3.17
110,336 reviews

kununu average
3.29
2,607,000 reviews