Associates were great. Leadership makes efforts to celebrate associates, different outcomes depending on store.
Support from management
That depends solely on the store upper management, so every store is different. I worked at some that were excellent and too many that were not.
Coworkers make the difference.
Freedom to work independently
Sometimes too much independence. Training is nearly non-existent. Every associate will tell you that.
Lacking to say the least. One minute you think you're doing well, all of a sudden you get smacked down.
Men were certainly more rewarded.
Attitude towards older colleagues
I experienced an attitude of neglect and non-inclusion.
Slight, unless they need someone quick, in a supervisory position. Then they promote people often who aren't prepared and offer little development.
Overall compensation for your work
With the new Kroger oversight, management was left out. Union associates did okay. Better than management as far as health benefits. Union was unresponsive to departments other than grocery.
Office / Work Environment
It was dependent on the store. I worked in some that was nearly unbearably hot and cold.
Little ventilation in back rooms.
Compactors for cardboard and plastic, but depending on store, paper not so much. Garbage was locked and you needed to find a manager with a key. They had garbage calls a few times a day. Supposedly to cut down on shrink, but extremely inconvenient for everyone.
You are reviewed on your work life balance, but there isn't any. The hours you work and the commute makes it nearly impossible. You can be transferred at any time without explanation or agreement.
I use to be, years ago. Am proud of associates.
There is always tension and little feedback unless there is a problem a district supervisor sees. Then you are in trouble with no feedback.
They did their best to accommodate, but over stocking by buyers caused issues.
They worked very hard to keep associates compliant, but there were issues.
Yes it was challenging and I was proud of what I was doing. The unfortunate part was executive support was not there and issues were issues for ever.
Inclusive / Diverse
I never saw a problem with inclusion, except maybe age related.
Suggestions for improvement
- It is not just a grocery store, so you need to understand the contribution the other departments bring to customer satisfaction. People don't just shop there for groceries. That being said, you need to understand what the customer wants in these departments, and stop offering the same sad products that didn't sell before, and stop blaming the management for the products not selling.
What I like about the company
I loved the associates and some of the managers. I loved the retail work. I like the camaraderie that was there at times.
What I dislike about the company
The overall lack of interest to departments other than grocery.