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Frontier Communications:What's it like to work here?

United States Industry Internet/multi-media
Frontier CommunicationsFrontier CommunicationsFrontier Communications
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Review averages

  • 70 employees say

    Excellent (22)
    31.428571428571%
    Good (14)
    20%
    Satisfactory (13)
    18.571428571429%
    Subpar (21)
    30%
    2.94
  • 3 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.33

Other company profiles

Reviews for Frontier Communications

Reviews - What employees say

2.94 Employees say
1.33 Applicants say
  • 28.Jun 2017
  • Employee

What I like about the company

At least my pay check never bounced.

  • 27.Jun 2017
  • Employee

Company culture

The office culture is unpleasant because policy states you are pitted against coworkers in competition for sales. Also you are required to complete customer calls beginning to end within 8.5 minutes, If you don't you will be disciplined and threatened with termination.

Suggestions for improvement

  • Understand that while time is quite important so are the customers. Goaling to start and complete calls with in 8.5 minutes on some calls is fine. BUT when a customer calls in to complain or get new service it is not possible to do a 8.5 minute call.
  • 21.Jun 2017
  • Employee

What I like about the company

the overall welcoming attitude of this company and the open door policy geared towards training, teamwork, and the ability to elevate your technical capacity


Review averages

  • 70 employees say

    Excellent (22)
    31.428571428571%
    Good (14)
    20%
    Satisfactory (13)
    18.571428571429%
    Subpar (21)
    30%
    2.94
  • 3 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    33.333333333333%
    Subpar (2)
    66.666666666667%
    1.33

kununu score comparisons

Frontier Communications
2.88
73 reviews

Industry average (Internet/multi-media)
3.80
39,732 reviews

kununu average
3.13
1,674,000 reviews