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Frontier Communications:What's it like to work here?

United States Industry Internet/multi-media
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Review averages

  • 5 employees say

    Very good (2)
    40%
    Good (1)
    20%
    Satisfactory (0)
    0%
    Sufficient (2)
    40%
    2.91
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

Other company profiles

Reviews for Frontier Communications

Reviews - What employees say

2.91 Employees say
0.00 Applicants say
  • 09.Dec 2016
  • Employee

Company culture

Poor at best. This company sets an atmosphere of unnecessary competition between it's employees. which tends to elevate the stress levels of the employees greatly.

Support from Management

often times all supervisors would leave the floor for meeting and leave one or two leads on the floor to attempt to assist between 15 to 300 Reps. This was difficult at best. Often reps. would have to ask a customer if they could return a call as soon as a lead was available to assist. Unfortunately most of the time we had to get approval to go into outbound mode so we could return call, and frequently approval was not granted which would leave a customer upset and have to make a return call, often waiting 10 to 45 minutes in the que.

  • 08.Dec 2016
  • Employee
Company culture
5.00
Support from Management
4.00
Teamwork
4.00
Level of Autonomy
4.00
Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall Compensation for your work
5.00
Office/Work Environment
4.00
Eco-consciousness
4.00
Work-Life Balance
5.00
Company Image
4.00
Job security
4.00
Handicap Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive/Diverse
4.00
  • 29.Nov 2016
  • Employee

Company culture

Contract employees are treated as second class.


Review averages

  • 5 employees say

    Very good (2)
    40%
    Good (1)
    20%
    Satisfactory (0)
    0%
    Sufficient (2)
    40%
    2.91
  • 0 applicants say

    Very good (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Sufficient (0)
    0%
    0.00

kununu score comparisons

Frontier Communications
2.91
5 reviews

Industry average (Internet/multi-media)
3.79
36,193 reviews

kununu average
3.12
1,492,000 reviews