There used to be a culture many years ago. Now they just fire everyone and hire Sports Authority people (since Sports Authority went out of business).
The company loves to put obstacles in the way of associates getting tasks done. Quick example, they came up with a thing called Power Hour, which was from 1130-1pm. Designed to help as many customers as possible. But we were being held to also get tons of tasks done and got in trouble for doing them during Power Hour. Then they tell us that we're not allowed to do tasks after 10am, which makes it impossible to get anything done. THEN they decided that everywhere off the sales floor was a no-fly zone, meaning we couldn't go back and get clothes for customers or anything during customer hours. These are just a few things, there are about 100 more ways they seem to try to prevent us from doing our jobs. It is incredibly frustrating. I really hope someone from there reads this and possibly cares enough to fix these major issues!
Support from management
The expectations are as unrealistic as it gets. They fired and pushed out so many associates that it is impossible to get the work done that is needed. Then they tell you that you're doing a bad job because the work isn't getting done.
Every associate in the building is in it for themselves. This is because they will individual get in trouble when their assigned task doesn't get done. So associates are not able to work together, but instead work against each other to get their own tasks done at the cost of someone else's. People also call off of work every single day.
Freedom to work independently
Managers and DM constantly micromanage literally every aspect of my job. They take nit picking to another level.
We hear about results on an endless basis. This is almost always done in a negative way. Also, the radio devices we use to communicate die so quickly that communication breaks down easily. Customer service struggles to get help ringing due to this reason a lot.
They hire both genders fairly equally. There is a fair amount of heavy lifting involved in some tasks and most of the girls here try to make the guys do it. (I'm a girl, I don't do that, I just see it.)
Attitude towards older colleagues
Not really, it is a very younger company. Actually anyone that was older that worked here is generally pushed out or alienated.
We did an internal company survey last year that resulted in them realizing that associates want better training. To the corporate headquarters this mean give the associates more paperwork to read and more rules to follow. They also made hiring a lot more tedious.
There is no career advancement at all. Like I said before, they're hiring everyone from Sports Authority and anyone that was originally from Gander is being pushed out, fired, or alienated. Some of them are now called it Gander Authority.
Overall compensation for your work
As I was leaving there was literally one associate in apparel. The management and DM still went on and on about how all this work needs to be done by the apparel "team" as if they didn't realize it was literally one person. So no, compensation did not match the work responsibilities. A part time associate working for minimum wage should not have to run an entire department and answer to higher ups as to why the department was failing. Management and higher ups need to figure out the true issues, one being staffing, and fix them instead of giving the few people that are still there greif about not meeting deadlines or getting millions of tasks done.
Office / Work Environment
The building recently went through a remodel and looks good. I was there for the remodel and it was not a fun process at all, but the results are good. However, every time it rains the roof leaks, in a different spot each time. Also, the lights go out a lot in the middle of the day because of the automated system messing up.
For being an outdoors store they sure don't care about the environment. I worked in apparel and each individual item comes in a plastic bag. Now, maybe that's the vendor's way of shipping it, but Gander throws this all into the dumpster instead of holding it in a recycling area. Just one example, but also the amount of paper that is used to print every single task or email is crazy.
People call off so much that we get texts almost every day from management asking us to work. You're expected to be available every single day of the week. You also have to fill out an availability sheet, but the computer doesn't use it because it still auto schedules you for times you're unavailable.
Gander is known for their Chinese products and charging too much for them, sometimes way too much. Many of the products I interacted with were very flimsy. Although the main reason Gander is in business is to sell guns, so I hope they are made better than the other stuff on the shelves.
You could literally be fired at any time. There will always be a reason and morale is absolutely horrible.
To be completely fair, Gander does a good job of being accessible for handicap and SOMETIMES gives veterans discounts.
Yes, this building is safe and I know that OSHA guidelines are followed. I always remember hearing about it if someone left a pallet on its side.
The work is challenging because the deadlines and goals (especially credit and warranty goals) are lofty and unrealistic. Tasks are challenging because we aren't given the proper tools or direction to do it correctly. Then when things aren't done right everyone gets in trouble from higher ups.
Inclusive / Diverse
HA! That's funny. The associates at Gander are the opposite of diverse. Ideas and opinions are not supported.