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Geek Squad:What's it like to work here?

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Review averages

  • 21 employees say

    Excellent (6)
    28.571428571429%
    Good (8)
    38.095238095238%
    Satisfactory (2)
    9.5238095238095%
    Subpar (5)
    23.809523809524%
    3.33
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Geek Squad

Reviews - What employees say

3.33 Employees say
0.00 Applicants say

Suggestions for improvement

  • The ability to make a custom benefit package. If I don’t get healthcare with the company I should get a pay increase, or forgoing commuter benefits. Not being able to have beverages in the workplace or phones is ridiculous at this point.

What I like about the company

The time off policy is very generous. The culture is the special glue that makes the workplace different. The discount can be very generous!

What I dislike about the company

The benefits are nothing different than other large businesses. Pay is low compared to other similar positions in other companies. Ability to work remotely was basically removed. The ability to move up barely exists.

Company Culture
4.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
3.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
4.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered
  • Company
    Geek Squad City
  • City
    Brooks
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered is offered
  • 26.Sep 2017
  • Employee

Company Culture

Unique and very concerned with client and employee satisfaction, especially among the old guard.

Support from management

Corporate decision-making on metrics and goals is completely divorced from reality, and has zero transparency as to how the goals are arrived at.

Teamwork

Generally good, some inter-departmental rivalries and squabbling.

Freedom to work independently

Spent about 95% of my time working solo after first two or three weeks.

Internal Communication

I had no fewer than four sources of 'official' directives, which could and often did conflict. Work-affecting information was disseminated slowly or not at all, often requiring us to reach upwards for explanations.

Career Development

Completely self-guided, very little to no opportunities for advancement unless you do all the footwork. Barely better than being an external applicant.

Overall compensation for your work

Competitive for retail, but completely unacceptable if you consider yourself an actual IT professional.

Office / Work Environment

Position was work-from-home

Work-Life Balance

Better than most, but it's still retail and rotating schedules. Time off and leave is very accommodating.

Company Image

I was, until they opted to go with outsourcing. Serious corporate doublethink on how they brand themselves and how they actually behave, and the propoganda is also aimed internally to the employees.

Job Security

My position was 'completely safe' and there were 'no plans to cut positions' until the day they cut 90% of my coworkers.

Challenging Work

60% of the work is answering the same three or four questions. 30% is manually filling out notes in triplicate. The last 10% is actually interesting.

Suggestions for improvement

  • They need to stop trying to be all things to all people, and making promises to clients that cannot reasonably be fulfilled. Stopping and letting their business model breathe for more than three or four months on the run would also be helpful.

What I like about the company

Great culture, many of the people there genuinely care and are concerned about doing the best that they can for everyone they work for.

What I dislike about the company

The company is in a dying and changing market, run by a corporate head that's primarily concerned with sales over service. Leadership above your direct superior tends to have the organization of weasels on a sugar high.

Company Culture
5.00
Support from management
1.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Work-Life Balance
5.00
Company Image
2.00
Job Security
1.00
Challenging Work
2.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered
  • Company
    Geek Squad
  • City
    Saint Paul
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT
  • 24.Jul 2017
  • Employee

Company Culture

Culture is fantastic, how it's executed is a different matter.

Support from management

I was here for 3 years, almost every week asked if I could start receiving managerial training, didn't get one invite until I put in my two week resignation letter.

Gender Equality

Worked there for three years, never got managerial training, but the guy who I trained, did.

Environmental Friendliness

In terms of recycling old technology, yes. When it comes to paper? Heck no.

What I like about the company

Inclusive

What I dislike about the company

Company matter more than family

Company Culture
4.00
Support from management
3.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

is offered is offered is offered is offered
  • Company
    Geek Squad
  • City
    Sterling
  • Are you a Current or Former Employee?
    Former job since 2016
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

is offered is offered

Other company profiles

Review averages

  • 21 employees say

    Excellent (6)
    28.571428571429%
    Good (8)
    38.095238095238%
    Satisfactory (2)
    9.5238095238095%
    Subpar (5)
    23.809523809524%
    3.33
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Geek Squad
3.33
21 reviews

Industry average (Other Industries)
3.25
148,024 reviews

kununu average
3.28
2,611,000 reviews