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Genpact:What's it like to work here?

United States Industry Internet/Media
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Review averages

  • 49 employees say

    Excellent (16)
    32.65306122449%
    Good (17)
    34.69387755102%
    Satisfactory (5)
    10.204081632653%
    Subpar (11)
    22.448979591837%
    3.31
  • 4 applicants say

    Excellent (3)
    75%
    Good (1)
    25%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.45

Reviews for Genpact

Reviews - What employees say

3.31 Employees say
4.45 Applicants say

Suggestions for improvement

  • Integrating numerous Business Applications so that every relevant team is informed about a change in a request/issue. Different systems should be able to talk to each other smoothly on relevant topics and data should be in sync across.

What I like about the company

In my entire career of 7 years, this is the only company I have worked so far which not only believes but actually does something for Women Empowerment. They have very good maternity policies and want to maintain a healthy working environment for everyone equally. They have fairly competitive HR policies like relocation allowances, leaves, holidays etc.

What I dislike about the company

For an organization's success, it is highly imperative to maintain a good communication channel;not only with Top Management or CxOs but with the employees at the bottom of the pyramid as well. Genpact definitely lags behind in their field. They need to make support staff more approachable, responsive and sensitive towards employee's needs. Having numerous applications for maintaining employee data/requests is useless unless they can communicate with each other and are in sync.

Company Culture
4.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Genpact
  • City
    Danbury
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

Suggestions for improvement

  • I think the management staff were too involved in daily gossip. It would benefit them to train managers or replace them and implement a more professional culture and positive atmosphere. Also for the staff to gain morale back, there should be some positive affirmations and rewards and team Nikki has to help.

What I like about the company

This company compensates well for the amount of work expected of you. The job can be quite difficult at times but you are well compensated in your hourly rate. Also there is unlimited overtime at time and a half since there is such an abundance of work to get done.

What I dislike about the company

The managers were always talking about possible layoffs. It created a sense of instability in many of the workers and cause great stress to majority of the staff. Instead of coming in focusing totally on getting the job done, many people whispered and gossiped most of the day about who might be getting laid off today. Some people resigned out of fear, causing short staff and more work and stress on the remaining staff. Personally it was hard to focus on my job with the constant gossip of layoffs and not knowing if the next meeting was indeed an attempt to gather a group to lay them off.

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
5.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
1.00
Overall compensation for your work
5.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
4.00
  • Company
    Genpact Mortgage Services, Inc.
  • City
    Richardson
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 05.Jan 2018
  • Employee

Suggestions for improvement

  • Client employees are offered perks that Genpact employees are not, so there are no escalation points because those employees are on summer hours, or Christmas shopping hours. We used to be allowed to leave a little early before holidays but that is no longer allowed and the work from home policy has been in the works for 2 years now.

What I like about the company

Company will work with you short term due to temporary transportation issues.

What I dislike about the company

Company needs to be honest with employees and stop trying to just tell them what they want to hear.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Genpact - Wilkes Barre
  • City
    Wilkes-Barre
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

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Review averages

  • 49 employees say

    Excellent (16)
    32.65306122449%
    Good (17)
    34.69387755102%
    Satisfactory (5)
    10.204081632653%
    Subpar (11)
    22.448979591837%
    3.31
  • 4 applicants say

    Excellent (3)
    75%
    Good (1)
    25%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    4.45

kununu score comparisons

Genpact
3.39
53 reviews

Industry average (Internet/Media)
3.84
47,806 reviews

kununu average
3.32
2,946,000 reviews