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Genpact:What's it like to work here?

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Reviews for Genpact

Review factors

Feel-Good Factor

Company Culture
3.31
Support from management
3.05
Teamwork
3.49
Freedom to work independently
3.50
Internal Communication
3.00
Office / Work Environment
3.75
Environmental Friendliness
3.34
Work-Life Balance
3.40
Challenging Work
3.47
Inclusive / Diverse
3.59

Career factor

Gender Equality
3.67
Attitude towards older colleagues
3.39
Career Development
2.94
Overall compensation for your work
2.95
Company Image
3.26
Job Security
3.08
Handicapped Accessibility
3.91
Workplace Safety
4.18
Benefits

The following benefits are offered

Flex. working hours in 6 of 39 reviews Parking in 12 of 39 reviews Easy access to public transportation in 7 of 39 reviews Stock or equity options in 8 of 39 reviews 401(k) in 22 of 39 reviews Onsite daycare facility in 1 of 39 reviews No reimbursed daycare Ability to work remotely in 12 of 39 reviews Desirable office location in 5 of 39 reviews Tuition assistance in 3 of 39 reviews Paid Parental Leave in 11 of 39 reviews 401(k) Match in 17 of 39 reviews Flexible spending account in 10 of 39 reviews Paid time off in 20 of 39 reviews Healthcare (including vision and dental) in 20 of 39 reviews Relocation allowance in 4 of 39 reviews Life insurance in 18 of 39 reviews

The following perks are offered

On site cafeteria in 16 of 39 reviews Free (company provided) Meals in 2 of 39 reviews Health and wellness programs in 14 of 39 reviews Employee discounts in 6 of 39 reviews Vehicle allowance in 1 of 39 reviews Employee events in 11 of 39 reviews No dogs allowed Fitness center on site in 5 of 39 reviews Free Snacks/Drinks in 7 of 39 reviews
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Reviews

Suggestions for improvement

  • I would improve the vacation policy, and do a better job of managing the stress levels of accounting for every minute of the day

What I like about the company

have enjoyed working for my past supervisor who unfortunately left the company - she was supportive and a great person to learn from

What I dislike about the company

the way it is all about billable hours and little room for growth

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    Genpact -Headstrong
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified
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  • 22.May 2018
  • Employee

Suggestions for improvement

  • The management should listen to employees concern rather than counting them just as Billing Machines.

What I like about the company

Ok type name in the market, better than the staffing agencies.

What I dislike about the company

Worst Salary, merger with genpact destroyed it completely, folks on genpact payroll have different policies (better) than headstrong payroll. Headstrong folks have no relocation allowance, no visa or stamping fees reimbursement although genpact folks have it all on actual expenses.

Company Culture
3.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00

The following benefits were offered to me

Parking is offered 401(k) is offered Flexible spending account is offered Healthcare (including vision and dental) is offered
  • Company
    Genpact -Headstrong
  • City
    New York City
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    IT

The following perks were offered to me

Health and wellness programs is offered
  • 05.Jan 2018
  • Employee

Suggestions for improvement

  • Client employees are offered perks that Genpact employees are not, so there are no escalation points because those employees are on summer hours, or Christmas shopping hours. We used to be allowed to leave a little early before holidays but that is no longer allowed and the work from home policy has been in the works for 2 years now.

What I like about the company

Company will work with you short term due to temporary transportation issues.

What I dislike about the company

Company needs to be honest with employees and stop trying to just tell them what they want to hear.

Company Culture
3.00
Support from management
3.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
2.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Genpact - Wilkes Barre
  • City
    Wilkes-Barre
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered

Suggestions for improvement

  • I am pretty sure that there's no improvement needed, I am satisfied on how they treat the employee

What I like about the company

there is a transparency with the management and we also have our monthly activity that make everyone comfortable with each other

What I dislike about the company

nothing at all the company doesn't implement anything without consulting the employee, if there's any I'm sure they made it for the sake of the employee that will benifit the company as well

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Easy access to public transportation is offered Ability to work remotely is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Genpact Inc
  • City
    atlanta city
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered
  • 16.Sep 2016
  • Employee

What I like about the company

The pay was good, most of the people I worked with were intelligent, educated and helpful.

What I dislike about the company

It was like working in a sweat shop. Although our numbers were great, our customer satisfaction levels were high, nothing was ever good enough. There was constant pressure to increase our numbers, shorten our calls, and not enough training. There was definite preferential treatment and very apparent that it was who you knew that got you anywhere in the company. I was chosen as part of an elite team of representatives to handle follow up for cases that were not able to be solved over the phone. The very next day I was offered the position, someone that was intimidated by me was able to take me off the team because of who she knew. This person also made life miserable for many others in the company that were her superiors to the point that they left the company. This company is supposed to be a representative of Google. The lack of training and support of the Google products we were supposed to be support for, made it difficult to do our jobs. Personally I felt that they were a bad reflection on Google, and many times heard the same from our clients that called us for support. If the company had been more like Google, it may have been better.

Teamwork
3.00
Gender Equality
3.00
Overall compensation for your work
4.00
Work-Life Balance
4.00
Inclusive / Diverse
4.00
  • Company
    Genpact
  • City
    Cincinnati
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Not specified
  • 12.Jan 2016
  • Employee

Teamwork

People move around so much, it's impossible to form a team

Work-Life Balance

They churn and burn people. Expect long days and weekends with little return.

Inclusive / Diverse

Definitely a ceiling for women

Suggestions for improvement

  • Pay attention to the quality of work done and its effectiveness, not just its completion

What I like about the company

They have a very secure network.

What I dislike about the company

Their sole focus is stock price. Not long term thinkers.

Company Culture
1.00
Support from management
2.00
Teamwork
2.00
Freedom to work independently
1.00
Internal Communication
3.00
Gender Equality
1.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
3.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered Stock or equity options is offered 401(k) Match is offered Paid time off is offered Life insurance is offered
  • Company
    Genpact
  • City
    Detroit
  • Are you a Current or Former Employee?
    Former job since 2014
  • Position
    Others
  • 12.Nov 2015
  • Employee

Support from management

There was no real leadership. There was not any set goals in place and when there was the rules changed on how to reach those goals on a daily basis.

Teamwork

Supervisors did not support their staff and build repore with their team members and would bait them against each other.

Internal Communication

Communication was always negative.

Suggestions for improvement

  • Be straightforward about the company you're hiring for and who is actually in charge. Get the supervisors under control and teach them to work as a team. The company they hire for has one of the best employee / employer reviews but Genpact does not model how they treat their employees based on that company.

What I like about the company

They offer an extensive training course about the companies products. They have good benefits and the pay is decent.

What I dislike about the company

I was misled about the company I worked for and who my boss was. I was misled about promotions and advancement. It's long hours with no parking late at night and because you don't work directly for the company they hire for you have no voice and no one to voice it to.

Support from management
1.00
Teamwork
1.00
Internal Communication
1.00
Overall compensation for your work
1.00
Challenging Work
5.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Genpact
  • City
    Ann Arbor
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    IT

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Free Snacks/Drinks is offered
  • 12.Jun 2018
  • Employee

Suggestions for improvement

  • you will have to account for every hour and it is all about billable hours, benefits are ok and vacation policy is not very good.

What I like about the company

my supervisor is great and very supportive

What I dislike about the company

it is all about billable hours and you are just a number

Company Culture
3.00
Support from management
3.00
Teamwork
4.00
Freedom to work independently
3.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
2.00
Handicapped Accessibility
4.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
4.00
  • Company
    Genpact -Headstrong
  • City
    Boston
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others
  • 08.Jun 2018
  • Employee

Review

4.78

Suggestions for improvement

  • Good experience so far. No complaints.

What I like about the company

Good work life balance and encouragement for personal development

What I dislike about the company

I currently don't have any comments about things I dislike about the company

Company Culture
5.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
5.00
Company Image
5.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00
  • Company
    Genpact -Headstrong
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    IT

Suggestions for improvement

  • bring benefits inline with other companies, get rid of office politics

What I like about the company

my supervisor is great and is always available -

What I dislike about the company

vacation policy is not up to industry standards and time accounting is overwhelming

Company Culture
4.00
Support from management
4.00
Teamwork
5.00
Freedom to work independently
5.00
Internal Communication
5.00
Gender Equality
5.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
3.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    genpact
  • City
    Boston
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Not specified