The company only cares about production/ their numbers and image.
Support from management
Management needs to be trained on communication and management.
When convenient they try to make employees help out with absent worker's caseload. If I have a high caseload it doesn't make sense to expect me to work on someone else's caseload.
Freedom to work independently
At times the work will overwhelm one.
Only for degrees that benefit the company and only recently. The company is over 50 yrs old.
Overall compensation for your work
They recently increased salaries to make them comparative.
Office / Work Environment
Building is old, old water/plumbing system, all the windows on the front lower level completely blew out about 2 yrs ago, security is ridiculous also.
Take a day or vacation and you regret it when you come back to more work. Highly stressful environment.
Very low employee moral.
Our jobs are indispensable. They don't care about or for their employees.
It can be challenging but rewarding when helping a deserving person qualify for benefits.
What I like about the company
Some of my co-workersimprove moral
What I dislike about the company