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Giant Food Stores:What's it like to work here?

United States Industry Food Production/Farming
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Giant Food StoresGiant Food StoresGiant Food Stores
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Review averages

  • 109 employees say

    Excellent (46)
    42.201834862385%
    Good (32)
    29.357798165138%
    Satisfactory (17)
    15.596330275229%
    Subpar (14)
    12.844036697248%
    3.49
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Giant Food Stores

Reviews - What employees say

3.49 Employees say
0.00 Applicants say

Suggestions for improvement

  • I don't think this company can be fixed. The issues here go all the way up to corporate, and if corporate had any clue what was going on at any other level they wouldn't know what to do with it anyway. I say sell the company to some owners who give a damn. One certainly gets the impression that Giant/Martins doesn't.

What I like about the company

I liked some of the people I worked with. It was good experience for working with customers directly. At Giant/Martins, any full time employee is expected to do all the manager's duties when the manager isn't in, so I learned a lot about supervising, inventory and waste management, ordering, and interacting with corporate.

What I dislike about the company

As I said, any full timer is expected to be able to do the manager's job, without the manager's pay, title, resources, or authority. Many of the part timers are college students who couldn't care less whether they show up and do their job or not so their is a lot of covering for other people at this company. It can take months to get rid of a bad or toxic employee; generally they just get transferred around to less desirable jobs trying to get them to quit on their own, which never happens. I personally was denied promotion because of a disability that the company knew about and that rarely affected my work; as of now, two months later, neither my old job or that assistant manager job in the same department has been filled. In addition I was pulled away from my work into two other departments to help them fill in for someone who didn't show up, with no training whatsoever in either department, on multiple occasions. My annual raise after a year of running my butt off for this company? 3%. In short, this company spreads its people too thin for too little reward. I don't miss them.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
5.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
2.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
2.00
  • Company
    Giant Food Inc.
  • City
    Indiana
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

Suggestions for improvement

  • To attract and retain the best employees, I would build more career opportunities (focusing on variety and associate financial stability). I would make sure that our customers received the highest possible quality of service by pairing each cashier with a bagger. I would assign carts and maintenance tasks exclusively to a team of two associates who would have no other duties during their shared shift. I would bring in skilled associates to maintain and create more fresh products instead of relying more and more on pre-packed and frozen goods. Finally, I would open carousel registers for express orders only and only after at least three regular lanes were open. While cutting costs is important to reach projected profits, I believe the company would increase loyalty among both customers and associates by making these changes and thus increase overall profits despite the initial expense of the changes.

What I like about the company

Company has allowed me to maintain a flexible work schedule, receive benefits and raises. I have been able to advance in the company. The environment I work in is friendly and professional. I am trusted to work independently, supervise co-workers and work alongside them. I am given regular feedback and generally receive prompt communication regarding matters I need to be aware of.

What I dislike about the company

The company has begun to cut out many full-time positions instead of increasing the number and variety of opportunities to suit the needs of a large and diverse population of associates. For instance, there is no information offered during career building talks that explains how to advance to a corporate position or encourages that path. Wages in stores are still not enough to support a family (even working full-time). The company does not communicate any possibility of investing in company stock, and it is unknown whether that option is available. The company's website for associate use on the job is hard to search and often does not contain detailed instructions regarding the topics available to research. Often, information on the site is also outdated. While the company is always looking forward to provide better customer service and maintain positive employee relations, they often fail to balance those two concerns. Recently, the company seems to focus on working with less labor, and that is a concern for BOTH customers and associates. Associates often end up either over-worked or not scheduled enough hours to realistically continue employment with the company. Customers are subject to cashiers attempting to be friendly while racing through order after order in an effort to keep lines down. Carts are not being collected promptly enough and baggers struggle to keep up with routine maintenance tasks. Customers complain that there are not enough baggers to help the cashiers and that the speed of the new carousel registers is not sufficient when they have a larger order. Stores are offering less fresh products in favor of frozen and pre-packaged items as well, and this is also being noted by the customers.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
5.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
4.00
Inclusive / Diverse
4.00
  • Company
    Giant Food Stores, LLC
  • City
    Altoona
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 15.Jan 2018
  • Employee

Company Culture

I love Giant. I worked as a cashier there for years, I just didn't like being a PeaPod selector.

Teamwork

you can ask for some help from your coworkers, but half the time you don't get any help

Freedom to work independently

you do everything on your own.

Internal Communication

if you need something, you have to scream at the top of your lungs "RUNNER" so someone can come help you.

Office / Work Environment

so clustered together.

Work-Life Balance

there's only 2 shifts if youre a peapod selector - either 9am-3pm, or 6pm-midnight

Handicapped Accessibility

Aisles are so narrow you could barely fit a wheelchair through them if you work in PeaPod.

Workplace Safety

jars and bottles break all the time, glass on the floor, many people don't use gloves to pick up dry ice and burn themselves

Suggestions for improvement

  • Have a better communication system instead of just screaming for each other, make the aisles a bit wider so 2 people can pass each other without breaking anything, make the carts a bit stronger so they don't tip over because of the weight of a pickle jar and end up breaking the jar and wasting food

What I like about the company

Giant is a good company with lots of good benefits.

What I dislike about the company

Giant should get rid of PeaPod or at least make it a decent place to work.

Company Culture
5.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
4.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
3.00
Handicapped Accessibility
1.00
Workplace Safety
3.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered
  • Company
    Giant Food Stores
  • City
    Camp Hill
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Free Snacks/Drinks is offered

Other company profiles

Review averages

  • 109 employees say

    Excellent (46)
    42.201834862385%
    Good (32)
    29.357798165138%
    Satisfactory (17)
    15.596330275229%
    Subpar (14)
    12.844036697248%
    3.49
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Giant Food Stores
3.49
109 reviews

Industry average (Food Production/Farming)
3.11
39,461 reviews

kununu average
3.33
2,868,000 reviews