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Global Contact Services

United States Industry Traffic/transportation
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Reviews for Global Contact Services

Reviews - What employees say

1.26 Employees say
0.00 Applicants say
  • 20.Jan 2016
  • Employee

Company culture

There is no positive feedback ever given.

Support from Management

Supervisors are not intelligent you may get a different answer everyday. There aren't enough workstations . Agents constantly cuss each other out daily for one. Management never gets involved. You can get written up for being 1 minute late. Supervisors don't have to be. There are no raises given. There is very little professionalism. Agents who have worked for many years are passed over for promotional opportunities in favor of relatives of management.

  • 30.Nov 2015
  • Employee

Suggestions for improvement

  • Whole company needs to be revamped, starting with salaries and management.
  • Union needed for job security. Too easily fired and written up which delays or voids annual raises.

I like about the employer

I met some wonderful people while working there.

I dislike about the employer

The company rules kept changing, rules enforced for some while others did what they wanted. Workplace conditions were "horrible" not enough computers to many people. Pay too low, raises never gotten. Bedbugs!

kununu score comparisons

Global Contact Services
2 reviews

Industry average (Traffic/transportation)
30,300 reviews

kununu average
1,363,000 reviews