The company creates an atmosphere of fear and distrust. Employees are put in positions daily where they are expected to break the rules in order to provide good customer service but in doing so also put their jobs at risk.
Support from management
Supervisors are more concerned with achieving unrealistic short term objectives while sacrificing long term goals. Decisions are more knee-jerk reactions rather than well thought out based on facts and relevant data. They generally do not involve employees in the decision making process but rather dictate to them usually without clear direction.
Teamwork had become virtually non-existent. The company caters to those employees they feel are "sacred cows" whose services they believe they cannot do without. More often these people are the source of the problems rather than the solution to them.
Freedom to work independently
The workload is clearly not equally distributed. There again the "sacred cows" seem to get away with minimal contributions while upper management somehow believes they are actually making some valuable contribution.
Communication is one way only from top to bottom. Employees are generally not privy to much as far as success and only told about their failures to meet unrealistically set goals.
Women are actually given ample opportunities, unfortunately many are chosen for advancement over more qualified men.
Attitude towards older colleagues
Older workers are hired but even those with equivalent levels of experience are held back in favor of long term employees with inferior abilities.
Training is offered but the results have little effect on career advancement. Training is promoted more as a chore rather than an opportunity.
Overall compensation for your work
Wages are often far below the level of responsibility given. The company has ceased giving raises based on performance or longevity in favor of a yearly bonus that is not properly calculated to be an equivalent substitute.
Office / Work Environment
The computers and programs are out of date. For a company of its size GPC has a tragically poor IT program
Have no real opinion on this.
Working hours for most employees are fairly steady. There is a huge problem however concerning newer employees who are granted special schedule considerations when they are hired. Often these same considerations are not offered to long time employees.
Most employees speak very low of the company. This is unfortunately an accurate reflection of reality.
My job is not safe and subject to the whims of upper management who may choose at any time to eliminate it.
The work is boring and repetitive. There is very little reward in successfully completing any task. I find I have very little pride in the results of my work efforts.
Inclusive / Diverse
The company does promote diversity to a limited extent but primarily dictates down to employees rather than seeking feedback.
Suggestions for improvement
- Innovate, don't imitate. Return to a position of being the industry leader rather than a follower.
- Stop rewarding incompetence with promotions. Take a serious look at the people you are placing in upper management positions. The talent you are overlooking may someday wind up working for your competitors.
What I like about the company
The company still offers the best products of their kind on the market.
What I dislike about the company
GPC is attempting to remake itself into a clone of its lower quality competitors.