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Great Call:What's it like to work here?

United States Industry Telecommunications
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Review averages

  • 12 employees say

    Excellent (8)
    66.666666666667%
    Good (0)
    0%
    Satisfactory (1)
    8.3333333333333%
    Subpar (3)
    25%
    3.55
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    5.00

Reviews for Great Call

Reviews - What employees say

3.55 Employees say
5.00 Applicants say

Company Culture

There is absence of togetherness everyone is there for each other

Support from management

When needed help management assist

Freedom to work independently

Everyone is independent

Internal Communication

Some departments get treated better than others

Gender Equality

There is no segregation in the workspace

Attitude towards older colleagues

Older employees are treated fairly

Career Development

Always room for improvement to move to the next level

Overall compensation for your work

We are compensated well

Office / Work Environment

Personal desk chair phone etc

Environmental Friendliness

Always ask for opinions on improvement

Work-Life Balance

Cannot change schedules no matter what

Company Image

One of the top employers in Reno

Job Security

I’ve been here for 4 years

Handicapped Accessibility

Has an elevator

Workplace Safety

Always clean no issues

Challenging Work

Talking to older citizens everyday trying to save them can be a bit saddening

Inclusive / Diverse

Everyone gets along with one another

Suggestions for improvement

  • I would improve lighting upstairs also improve parking there is never enough spaces also the selection of treats can be improved

What I like about the company

Everyone is entertaining there is always something to do on breaks and lunches. At times we have food catered at other times we have a snack cart that comes around which we get to enjoy the healthy options of snacks. Supervisors are there when you need them no matter the situation. The building is secure and in a nice environment. We have our own headsets and desk along with personal chairs. Monday through Friday there is a food truck that comes which we are able to enjoy. On weekends the on duty supervior sometimes orders the team meals and lets is watch the football game on that day. The supervisors are amazing along side The managers they are a true team that places there employees first and value employee opinions. There are office secretary’s that also cater to employees needs anytime there are things broken or low stock we can count on them to have it fixed for us. Every year we have a holiday party with a specific theme we get to dress up and enjoy drinks and food and entertainment we always have something new for our customers within our company weather it’s a phone or a medical alert button. Our customers are nice and appreciative

What I dislike about the company

The way things are handled at our sister center are a lot different then ours we complete our own task as they delicate theirs.

Company Culture
5.00
Support from management
5.00
Teamwork
3.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
5.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Parking is offered 401(k) is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Greatcall Inc
  • City
    Reno
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee events is offered Pet friendly/Pets allowed is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • I would look for genuine good hearted helpful people . Make sure all Leadership has experience and the training before hiring .more supportive HR

What I like about the company

The leadership team is very supportive and understanding with everything.You can get the training you need if your looking to advance in the company.

What I dislike about the company

Overtime availability. They just took it away and overtime helps out

Company Culture
4.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
4.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
4.00
Overall compensation for your work
4.00
Office / Work Environment
4.00
Environmental Friendliness
4.00
Work-Life Balance
4.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
4.00
Challenging Work
5.00
Inclusive / Diverse
4.00

The following benefits were offered to me

401(k) is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Greatcall Inc
  • City
    Reno
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered Free Snacks/Drinks is offered

Suggestions for improvement

  • I would not make any changes.

What I like about the company

I have worked here for about 2 years. It has been a Great opportunity to grow as a person and learn new customer service skills.

What I dislike about the company

Sometimes the communication in the company from upper management to employees is bad or doesn’t happen at all.

Company Culture
4.00
Support from management
5.00
Teamwork
5.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
4.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
4.00
Challenging Work
3.00
Inclusive / Diverse
5.00
  • Company
    Greatcall Inc
  • City
    Reno
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

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Review averages

  • 12 employees say

    Excellent (8)
    66.666666666667%
    Good (0)
    0%
    Satisfactory (1)
    8.3333333333333%
    Subpar (3)
    25%
    3.55
  • 1 applicant says

    Excellent (1)
    100%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    5.00

kununu score comparisons

Great Call
3.66
13 reviews

Industry average (Telecommunications)
3.35
39,377 reviews

kununu average
3.39
3,419,000 reviews