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Greyhound Lines, Inc.:What's it like to work here?

United States Industry Transportation and Logistics
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Review averages

  • 11 employees say

    Excellent (4)
    36.363636363636%
    Good (3)
    27.272727272727%
    Satisfactory (4)
    36.363636363636%
    Subpar (0)
    0%
    3.54
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Greyhound Lines, Inc.

Reviews - What employees say

3.54 Employees say
0.00 Applicants say

Suggestions for improvement

  • I would give the dispatch’s more authority to disaplin drivers that put customer retention in jeopardy.

What I like about the company

I enjoy working in operations.

What I dislike about the company

Too many managers that aren’t trained correctly.

Company Culture
3.00
Support from management
4.00
Teamwork
4.00
Freedom to work independently
4.00
Internal Communication
3.00
Gender Equality
2.00
Attitude towards older colleagues
2.00
Career Development
3.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
2.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
4.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
3.00
Inclusive / Diverse
3.00
  • Company
    Greyhound Lines, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • 14.Dec 2017
  • Employee

Company Culture

Current Operational Management group is micromanaging and wanting to handle every aspect of the business via conference calls. The only report that matters is On-Time Performance and due to shortage in equipment, staff and drivers this is difficult to provide result for the traveling customers.

Support from management

Local management groups support each other, upper management does not want to hear needs or go further up to correct issues. Everyone is afraid to say and take action, at least in the southern region.

Teamwork

There is a good team work with senior employees, new hires have a difficult time adjusting to work environment due to lack of dedicated training and low staffing.

Freedom to work independently

Micro-managed, unable to make operational decisions that affect local area.

Internal Communication

Communication is done with in top and mid level management, with little information getting to customer service and drive staff. Most communication to staff and drivers is based on discipline and customer complaints.

Gender Equality

Getting better.

Attitude towards older colleagues

Respectful, sharing a common experience.

Career Development

Limited advancement unless you are willing to relocate or live in a corporate city (Dallas)

Overall compensation for your work

Minimal, Negotiate well when starting as raises are a minimal percentage when evaluated.

Office / Work Environment

Old, Outdated, not much improvements.

Environmental Friendliness

Need a lot of improvement.

Work-Life Balance

Salaried individuals are expected to be on call 24/7 weekend, nights and holidays making it difficult to have a balanced work/life balance.

Company Image

Well known name, has a bad stigma of client/riders and staff. Locations are dirty and not updated regularly.

Job Security

If you do your job functions, very good as it is difficult to get staffing.

Handicapped Accessibility

Needs simplification and easy of use. Difficult to assist passengers with lift issues when equipment is not standardized, damaged and in need of mechanical improvement.

Workplace Safety

Somewhat hazardous, heavy equipment, road/driving conditions for drivers, dealing with the general public can be a hazard in itself.

Challenging Work

Very challenging due to limited training and dealing with passengers, lack of equipment and shortage of drivers.

Inclusive / Diverse

Diverse Staff and work environment. Able to work and meet people from all walks of life.

Suggestions for improvement

  • Allow local management to hire appropriate levels of staffing, over the years staffing has decreased due to budget and to meet upper management bonus structures that first level employees get disillusioned in growing positively with in the organization.

What I like about the company

It is challenging, working with the staff who is resourceful and helping customers. Resolving challenges.

What I dislike about the company

Unfairness to entry level staff and work-life balance.

Company Culture
2.00
Support from management
2.00
Teamwork
4.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
4.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
2.00
Office / Work Environment
2.00
Environmental Friendliness
2.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
2.00
Workplace Safety
3.00
Challenging Work
2.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Easy access to public transportation is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered
  • Company
    Greyhound Lines, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee
  • Department
    Administration

The following perks were offered to me

Employee discounts is offered
  • 28.Dec 2015
  • Employee
  • FORBES
Company Culture
4.00
Support from management
4.00
Teamwork
3.00
Freedom to work independently
2.00
Internal Communication
2.00
Gender Equality
2.00
Attitude towards older colleagues
3.00
Career Development
3.00
Overall compensation for your work
3.00
Office / Work Environment
2.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
2.00
Job Security
3.00
Handicapped Accessibility
3.00
Workplace Safety
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered
  • Company
    Greyhound Lines, Inc.
  • City
    Dallas
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

Employee discounts is offered

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Review averages

  • 11 employees say

    Excellent (4)
    36.363636363636%
    Good (3)
    27.272727272727%
    Satisfactory (4)
    36.363636363636%
    Subpar (0)
    0%
    3.54
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Greyhound Lines, Inc.
3.54
11 reviews

Industry average (Transportation and Logistics)
3.08
69,316 reviews

kununu average
3.33
3,041,000 reviews