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Harland Clarke:What's it like to work here?

United States Industry Service and Support
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Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    1.94
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Harland Clarke

Reviews - What employees say

1.94 Employees say
0.00 Applicants say
  • 24.Feb 2017
  • Employee

Suggestions for improvement

  • Communicate details. Allow reasonble time for job comlpetion.

What I like about the company

Coworkers, suprvisors, break schedule

What I dislike about the company

x

Company Culture
3.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
1.00
Gender Equality
4.00
Attitude towards older colleagues
4.00
Career Development
3.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
2.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

is offered is offered is offered is offered is offered
  • Company
    Harland Clarke
  • City
    New Braunfels
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

The following perks were offered to me

is offered is offered
  • 02.Mar 2016
  • Employee

Company Culture

Very corporate. Don't care about anyone not in upper levels of company.

Support from management

No supervisor support. You are on your own and probably better off that way. Best to seek advice and direction from peers.

Teamwork

Although you might work in teams, were divided into different cliques. Not a good situation. Much backstabbing.

Freedom to work independently

No say in the workload and no more pay for more work. Goals and timeframes keep getting changed randomly so no logic or encouragement because the bar would get raised as soon as you reached it.

Internal Communication

Info received via gossip was pretty much only reliable source.

Gender Equality

Women probably had same opportunitys as long as best friends or related to certain people in company.

Attitude towards older colleagues

Definitely not treating long time employees well. We're being seriously underpaid for long term service. Pay raises in increments of under .25 per hour per year so no incentive to stay long.

Career Development

Absolutely no room for advancement. For any one opening, might be twenty or more internal applicants. Many times, jobs not posted because supervisors had already picked someone to fill job. Usually someone that would do much of their work for no extra pay. Trying was minimal. You got thrown out on your own almost immediately and had to rely on peers for help or just guess about things because supervisors were never available. No continued training given.

Overall compensation for your work

Raises were a joke. Commissions were given to same few friends of supervisors whether or not earned. You had to keep track of your own sales and commissions so you didn't get shortchanged because that information was something only supervisors had and it wasn't shared or explained. Sales goals and incentives always changing and being raised so you could never make commission. New employees made more money than long time employees.

Office / Work Environment

In call center, basically forced to remain in seat all shift. Only scheduled bathroom breaks allowed or risk being written up. Dark, depressing room with many people crammed in. Often people coming in to work very sick and contagious and illness spread throughout. Poor lighting and outdated and faulty equipment with no technical help.

Environmental Friendliness

Unknown

Work-Life Balance

You would be written up if you called in and didn't have days available. Vacations were approved in a mysterious manner that couldn't be explained. If you were not best friends with supervisors or scheduler, probably will never get to spend Thanksgiving or Christmas with family again. Always same few people got their choice of holidays. Vacations could not be planned because good chance you wouldn't get days requested.

Company Image

No one every spoke highly of company or image. Everyone always looking for new jobs. Most people didn't stay long. Revolving door.

Job Security

Definitely. If clients not satisfied with job being done by employees, contract with company would not be renewed and people would be laid off. Had frequent walk throughs and inspections. When this occurred, were coached on answers to give if asked questions by a visitor. Often, not honest answers. Also were instructed on being careful about what might be overheard during a conversation with phone customer.

Handicapped Accessibility

Don't know.

Workplace Safety

Had to do online course until passed. Otherwise, not given any freedom to go to bathroom or get a drink of water. Even standing up at desk was frowned upon.

Challenging Work

I was not proud of my work unless I ignored company policies because you would be expected to not be honest with customers. Got tired of not being able to tell truth.

Inclusive / Diverse

Absolutely not. Their way or the highway and you'd better not have an opinion about anything. Just do as told and keep quiet.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
1.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
1.00
Workplace Safety
1.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

is offered is offered is offered is offered is offered is offered
  • Company
    Harland Clarke
  • City
    New Braunfels
  • Are you a Current or Former Employee?
    Former job since 2013
  • Position
    Others
  • Department
    Distribution/sales

Other company profiles

Review averages

  • 2 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    50%
    Subpar (1)
    50%
    1.94
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Harland Clarke
1.94
2 reviews

Industry average (Service and Support)
3.21
75,939 reviews

kununu average
3.28
2,614,000 reviews