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Harte Hanks (Bensalem, PA / United States):What's it like to work here?

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Harte Hanks (Bensalem, PA / United States)Harte Hanks (Bensalem, PA / United States)Harte Hanks (Bensalem, PA / United States)
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Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (2)
    66.666666666667%
    Subpar (1)
    33.333333333333%
    2.01
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

Reviews for Harte Hanks (Bensalem, PA / United States)

Reviews - What employees say

2.01 Employees say
0.00 Applicants say
  • 27.Jan 2016
  • Employee

Overall compensation for your work

Starting salary was decent. Raises the first year or two were okay many years ago, but as the years went on, raises were not generous. Over the last 4 years, most employees received no raises. Harte Hanks was actually giving some people promotions with no salary increases!

Work-Life Balance

Most employees have good work-life balance, but there were some that worked excessive hours.

Company Image

Low morale, no raises, we were told there's no money. Oh, there's money alright, but it's not for everyone.

Job Security

Many layoffs and voluntary resignations. Loss of great talent.

Suggestions for improvement

  • Appreciate and compensate your employees. Everyone deserves a raise. No one should be told there's no money when there are extremely fat salaries at the top.

What I like about the company

Flexibility

What I dislike about the company

No regard for employees, no raises, no bonuses, high turnover

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
4.00
Environmental Friendliness
3.00
Work-Life Balance
4.00
Company Image
1.00
Job Security
2.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
2.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Harte Hanks (Bensalem, PA / United States)
  • City
    Bensalem
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Employee discounts is offered
  • 27.Jan 2016
  • Employee

Support from management

During the first 5 or 6 years, I was appreciative that my supervisors respected my decisions. After losing several supervisors to unjustified layoffs over several years, I was lost in the shuffle, with little to no input on major decisions that impacted my position and well-being.

Teamwork

Throughout the company, not including the top executives, the teams worked well together, with the exception of the administrative level, where the majority of us worked well together, but there was a power struggle involving one individual, years of dishonesty, and nothing being done about it by management, causing the rest of us stress on a daily basis.

Freedom to work independently

A few of my co-workers picked and chose what they would and would not do, while the rest of us worked together to help each other during hectic projects.

Attitude towards older colleagues

Forced retirements! Need I say more?

Overall compensation for your work

I would have given Harte Hanks 5 stars 4 years ago, but the last 3 or 4 years was extremely unfair to the majority of low to mid level employees. I, personally, received nothing for 3.5 years. We were told there was no money, yet the top executives were paid exhorbitant salaries. They also were the ones destroying the company. Go figure.

Office / Work Environment

Open concept is lousy. Updated equipment, nice monitors. No privacy.

Work-Life Balance

For the majority of employees, the work-life balance was excellent, but there were some employees and departments that worked excessive hours.

Company Image

Very low morale, lots of layoffs, no raises.

Job Security

There were so many layoffs and many clients that were lost. No one felt safe.

Suggestions for improvement

  • Listen to your employees, appreciate them, and compensate them. There is money; it's just not distributed to everyone.

What I like about the company

Flexibility, generous starting salary

What I dislike about the company

Lousy raises when I did receive them in the past, then NO RAISES for over 3 years. New CEO and friends came in, and never took the time to get to know the employees or the processes before they made changes that caused a loss of many excellent, dedicated employees. Also, the lack of customer service the company used to promote caused the loss of many clients.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
3.00
Office / Work Environment
1.00
Environmental Friendliness
3.00
Work-Life Balance
5.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
5.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Harte Hanks (Bensalem, PA / United States)
  • City
    Bensalem
  • Are you a Current or Former Employee?
    Former job since 2015
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

Employee discounts is offered
  • 24.Nov 2015
  • Employee

Teamwork

So much dishonesty from a particular person who made up rules and lied to get you to follow the "rules." Power hungry and got away with it. Stressful.

Attitude towards older colleagues

They let some long-term employees go who were very knowledgeable of the business and the employees.

Career Development

Most young people going into the company go nowhere and eventually leave.

Overall compensation for your work

Salaries start out at a decent rate but good luck getting regular or generous raises. Most mid to low level people have gone well over 3 years since their last raise.

Office / Work Environment

Open floor plan concept is loud and looks like a factory or warehouse with one office in the middle.

Job Security

There have been huge layoffs due to financial reasons and restructuring.

Suggestions for improvement

  • Let the educated individuals who know the business and who care about the employees make decisions. Show gratitude and don't take ANYONE for granted.
  • Let the educated individuals who know the business and who care about the employees make decisions. Show gratitude and don't take ANYONE for granted.

What I like about the company

Flexibility and casual atmosphere

What I dislike about the company

The wrong people are making decisions that affect the majority of the Bensalem office and they are uneducated decisions that make no sense. This has been going on for 8 years and has recently gotten worse. No one cares enough to save the hardworking staff from rules that are demeaning and degrading, or from people that look for reasons to try to get you in trouble.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
1.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
4.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
2.00
Challenging Work
1.00
Inclusive / Diverse
1.00

The following benefits were offered to me

Parking is offered 401(k) is offered Ability to work remotely is offered Desirable office location is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Harte Hanks (Bensalem, PA / United States)
  • City
    Bensalem
  • Are you a Current or Former Employee?
    Former job since 2007
  • Position
    Others
  • Department
    Administration

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Employee discounts is offered

Other company profiles

Review averages

  • 3 employees say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (2)
    66.666666666667%
    Subpar (1)
    33.333333333333%
    2.01
  • 0 applicants say

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (0)
    0%
    Subpar (0)
    0%
    0.00

kununu score comparisons

Harte Hanks (Bensalem, PA / United States)
2.01
3 reviews

Industry average (Marketing/Advertising/PR)
3.57
40,854 reviews

kununu average
3.30
2,677,000 reviews