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HCA Healthcare:What's it like to work here?

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HCA HealthcareHCA HealthcareHCA Healthcare
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Review averages

  • 449 employees say

    Excellent (236)
    52.561247216036%
    Good (123)
    27.39420935412%
    Satisfactory (54)
    12.026726057906%
    Subpar (36)
    8.0178173719376%
    3.76
  • 4 applicants say

    Excellent (2)
    50%
    Good (1)
    25%
    Satisfactory (0)
    0%
    Subpar (1)
    25%
    3.70

Reviews for HCA Healthcare

Reviews - What employees say

3.76 Employees say
3.70 Applicants say

Company Culture

Does not put patients first. Money is priority to management. Evidenced by inappropriate staffing and overall low morale.

Support from management

In the end, it is a large corporation. My direct management team has to answer to hospital management. And hospital management has to answer to corporate management. Sometimes their hands are tied.

Teamwork

They encourage all of this. However, anytime anything is brought up, even my multiple employees, change is rarely seen.

Freedom to work independently

Management consistently form new policies that are great in theory. But in reality cause delayed efficiency in patient care delivery and are at times just unreasonable to the point that compliance could cause a patient's status to rapidly decline further.

Internal Communication

Quick to communicate challenges and department failures. Prefer to communicate via work E-mail and social media. Everybody does not waste time on social media or time to check work email since an employee should be working while "at work".

Gender Equality

I haven't personally witnessed any problems.

Attitude towards older colleagues

I haven't personally witnessed any issues.

Career Development

It is the largest hospital Corporation in America. Hundreds of hospitals around the country and hundreds of available open positions.

Overall compensation for your work

I feel that my pay is great compared to others in the industry.

Office / Work Environment

Technology could be better. Something to help the nurses take their charting "on the go" without having to haul a COW around would be helpful. A more efficient charting system so nurses could spend more time with their patients...being nurses again.

Environmental Friendliness

No. But this problem probably has less to do with the hospital and probably more to with government regulators (e.g. DEA, FDA, etc.) So much money is wasted in a hospital especially in regards to narcotic medication's. If a patient's provider orders a half dose of a pain medicine, whatever is not used out of that vial gets dumped down the sink. Everytime that medication is given. Pain meds are generally scheduled every 4 hours, why waste a medication that could be saved to be given the next time

Work-Life Balance

Stafg according to grid but frequently have to request employees take extra shifts to cover for call outs, floating to other departments, etc. No on-call employees for my specific floor. Instead they take an already understaffed schedule and continue to combat "call-ins" with making people pick up extra shifts.

Company Image

HCA is a large company. And not all hospitals are exactly the same. I am sure there are good hospitals to work for as well.

Handicapped Accessibility

Yes it's a hospital

Workplace Safety

Work environment to the employee is generally safe. However understaffing leads to decreased safety for the patients (e.g. increased patient falls, med errors, failure to rescue, etc.)

Challenging Work

Nursing is known to be a tough environment. But, that just comes with taking care of people. What's not okay is when your employer does not provide adequate staff/resources to take care of patients safely.

Inclusive / Diverse

They listen, but don't act accordingly. Becomes a culture of "why bother voicing my opinion if nothing is going to be done."

Suggestions for improvement

  • I answered this question on the previous page.

What I like about the company

Good benefits with 401K match. Ample opportunities for growth and relocation given the size of the company and hundreds of locations across the US and even in the UK. At my hospital, I love my floor and my co-workers.

What I dislike about the company

HCA's mission statement is "Above all else we are committed to the care and improvement of human life." However, it is my opinion that patient care comes second to their "bottom line". Consistent nurse and CNA understaffing leads to an increased amount of avoidable undesirable patient outcomes. The Hospitalists are consistently understaffed as well, and I have heard many of them complain about it. Usually doctors are treated the best out of anybody in a hospital. When an institution truly puts their patients first in all aspects of care, staff morale is raised, and word of mouth travels, especially in a smaller city. That hospital will eventually become the only hospital people will choose for their acute care needs. Maybe budget wouldn't have to be as much of a concern and would take care of itself.

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
2.00
Internal Communication
3.00
Gender Equality
5.00
Attitude towards older colleagues
5.00
Career Development
5.00
Overall compensation for your work
4.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
5.00
Handicapped Accessibility
5.00
Workplace Safety
3.00
Challenging Work
5.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Flex. working hours is offered Parking is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Hca-Hospital Corporation of America
  • City
    Nashville
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered

Company Culture

It is acceptable. A little too strong on how you LOOK vs how well you do your JOB, as well as a bit too much into your business and what you do on your personal time off. They are trying to force us to do community service on our personal time and then rate us on it during our annual performance reviews.

Support from management

Overall, yes. But again, they play favourites and if you are not one of them, it is a challenge. Which is crap.

Teamwork

HA! Our supervisor and lead teach play favourites - and it is so obvious. So bad that people cry during work hours when treated unfairly. I've witnessed it - I've personal experienced it when I was there full-time perm. Horrible.

Freedom to work independently

Our path lab lead tech doesn't like it when we do things different from how she does it. There are multiple ways to complete a task and get same result without doing anything wrong, illegal or against the certification agency protocols. She's overly controlling.

Attitude towards older colleagues

So-so - but there is ZERO growth within my department: the Pathology Lab.

Career Development

Zero growth opportunities for laboratory technicians / technologists.

Overall compensation for your work

HCA is one of the lowest paying laboratorys in the Denver metro area ... other benefits (vacation, PTO, insurance costs) are just as bad. Cruddy insurance for a lot of money, low PTO which you have to use for holidays when the lab is closed - that isn't automatically paid, you must burn PTO you earned!

Office / Work Environment

They tout ergonomics - but in the Pathology Lab it doesn't exist. Several techs experience back, shoulder and carpal tunnel issues. Nothing is ever done about it ... and Yes, they know.

Environmental Friendliness

There are no recycling options that I'm aware of after six years of working there and asking. They took away the free rail / train passes so now more people drive in an already congested and smoggy city. They give a discount pass, but for some that is too much to spend .. a lot of people work two or more jobs to afford to live in Denver,

Work-Life Balance

For me it is good - I'm PRN so I come and go as I wish. However, I worked there full-time perm and it was rough getting time off once the schedule was made. Life happens, there are uncontrollables. The supervisor takes ALL days before and after holidays off every year. However, staff is told they cannot do that - they have to stagger. It is difficult to stagger when the supervisor is never there to help at holidays. Thus, some do not have the opportunity to get those days off.

Company Image

It's the lesser of the evils in Denver, CO. Could definitely be worse. And it IS worse at other HCA locations than the one I am at (Sky Ridge).

Workplace Safety

They tout ergonomics - but in the Pathology Lab it doesn't exist. Several techs experience back, shoulder and carpal tunnel issues. Nothing is ever done about it ... and Yes, they know.

Challenging Work

Once you learn the difference Pathology lab benches, there is zero room for growth and rarely does something "different" come along. If it does, it is only for that one specific case.

Inclusive / Diverse

They say they do, but when presented when ideas and opinions, there is always a reason it won't work - even before they've investigated the option(s). If it isn't their way, it's wrong or it won't work. That is pure cowardice and insecurity. What happen to heightening the quality of patient care? Does not really exist.

Suggestions for improvement

  • See prior response. I'm not going to key in all that again.

What I like about the company

Very nice building in an extremely expensive part of Denver metro to live in. So the area is safe.

What I dislike about the company

Low pay, expensive insurance, removal of free rail / train pass and started charging monthly for a discount pass, VERY unhealth food at the cafeteria - there is a salad bar but they increased the cost / ounce quite a bit - often is $8 for a below average salad - all other food is very unhealthy ... at a HOSPITAL.

Company Culture
2.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
3.00
Internal Communication
3.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
3.00
Environmental Friendliness
1.00
Work-Life Balance
2.00
Company Image
3.00
Job Security
4.00
Handicapped Accessibility
4.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
2.00

The following benefits were offered to me

Parking is offered Easy access to public transportation is offered Stock or equity options is offered 401(k) is offered Tuition assistance is offered Paid Parental Leave is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Hca-Healthone LLC
  • City
    Denver
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

On site cafeteria is offered Employee discounts is offered Employee events is offered
  • 04.Apr 2019
  • Employee

Company Culture

They say the goal is the patient, but they cut back personal, cut out the older more experienced nurses because they want younger ones that will be paid less.

Support from management

they tell you they are there for you and to let them know if you need anything. They don't even know their own policies. Ask for help and they just tell you to look at the manual

Teamwork

It's all about team work in health care but no one knows what they are supposed to be doing, much less helping others.

Freedom to work independently

I try to follow a schedule but it is so hard to do when the doctors schedule procedures and they are an hour or two late. I can't get my work done because I have to wait on them. The doctors expect you to jump and that they are the only dr at the hospital and they come first for everything.

Internal Communication

They give monthly meetings but they say the same thing everytime

Gender Equality

It is equally male and female. They don't discriminate with gender

Attitude towards older colleagues

As stated before they are getting rid of the older employees that know what to do in exchange for cheaper less experienced workers

Career Development

There is no room for advancement in our department. Asking to do your basic level of skills to keep up to date is hard to even get scheduled.

Overall compensation for your work

They lowered the base pay for our positions as soon as they took over the hospital. I can go to a bank or somewhere else and get better pay than what they offer for the amount of work I do.

Office / Work Environment

Less employees means double and triple the work load on us. I have a working manager that doesn't actually work. She gets mad when I need help because we have the lowest number of employees in our department overall.

Environmental Friendliness

because they cut shifts, we are having to rely on another department to do some of our work during the shift they took away from us, so all of our orders get printed 2x's and the amount of paper we have to shred due to patient confidentiality is ridiculous. On top of that HIM decided we need to add an additional paper to the paperwork going to them. There is no place to recycle used paper, cans, or bottles

Work-Life Balance

They took away certain shifts, so now instead of working 3 days a week for 12 hours we have to work 5 days at 8 hrs. They don't care that the hospital has been doing this and very well for over 20 years. They come in and change everything to make more profits with fewer less experienced employees.

Company Image

They are taking over more of the market, and people refuse to come to our hospitals.

Job Security

They have a points system if you miss work, no doctors notes don't count, you missed, here are 2 points at 7 points you are fired. No consideration for PRN. Since being PRN has different standards for everything but absences. Inconsistent policies.

Handicapped Accessibility

The hospital is confusing and you can walk in circles trying to find where you are going. the signs are inconsistent, and handicapped patient often are out of breath.

Workplace Safety

getting them to buy ergonomical desk or chairs is impossible, we have chairs that are too high for our work area, monitors that are too small to see well with.

Challenging Work

It's not so much challenging as more irritating, having to wait on doctors to show up on time, in order to do other orders on time.

Inclusive / Diverse

They have hired people from different backgrounds and countries, but the biggest problem is that you and the patients can't understand them. Then they get mad and start barking at the patients because they have to ask several times for the nurse to repeat themselves.

Suggestions for improvement

  • Stop looking strictly at numbers of hours a certain task takes and look at the actual department to see if help is needed instead of cutting back labor. The numbers vary day to day and we have no control over that. You wonder why our ratings have gone down, well lets see- you fired half of our department, the other half is strictly prn with no benefits. you want to make us buy new scrubs but don't even provide the first pair or a real variety of choices. PRN employees get the shi* end of the stick, but don't want to offer us part time positions even though we are working 20-30 hrs a week.

What I like about the company

So far since HCA has taken over, nothing good has come from it.

What I dislike about the company

Cheap, all about the bottom line. not interested in employees concerns.

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
1.00
Internal Communication
1.00
Gender Equality
5.00
Attitude towards older colleagues
1.00
Career Development
1.00
Overall compensation for your work
2.00
Office / Work Environment
1.00
Environmental Friendliness
1.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
1.00
Handicapped Accessibility
3.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
3.00

The following benefits were offered to me

401(k) is offered
  • Company
    HCA Healthcare
  • City
    Kingwood
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee

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Review averages

  • 449 employees say

    Excellent (236)
    52.561247216036%
    Good (123)
    27.39420935412%
    Satisfactory (54)
    12.026726057906%
    Subpar (36)
    8.0178173719376%
    3.76
  • 4 applicants say

    Excellent (2)
    50%
    Good (1)
    25%
    Satisfactory (0)
    0%
    Subpar (1)
    25%
    3.70

kununu score comparisons

HCA Healthcare
3.76
453 reviews

Industry average (Hospitals & Healthcare)
3.43
178,920 reviews

kununu average
3.39
3,811,000 reviews