Departments don't interact and the building works like a factory
Support from management
Changes happen so often that is often quite comical. You might move to another cubical 10 feet away, then another building 2 weeks later. Changes are always last second and management always says it's above their head.
There is no team building and hours are so spread out that the place is full of a bunch of individuals.
Freedom to work independently
Autonomy is necessary because additional training is not coming.
Regular emails about recent hires across the company are quite often. But no other information is put out.
There are more women at HPS than men.
Office / Work Environment
HPS is kept near freezing. Space heaters used to be everywhere until the crackdown came around because of the lease violation with CBRE. Now people just wear blankets, hoodies, and gloves.
There are recycle bins... but the hired cleaning crew just throws the contents into the dumpster with regular trash.
A lot of shifts are accommodating. But there is no maternal/paternal leave or sick days.
The work was difficult to learn. But it's been auto pilot for years now. And with no positions to advance to, you either leave HPS or continue to do the same thing for years.
Inclusive / Diverse
Visually, the workforce is very diverse. But direction comes from the carriers outside the building so opinions don't go anywhere.
Suggestions for improvement
- Hire better people and demand better results.
Clean the place up. The paint is falling off the walls, light switches don't work, chairs are broke and/or dirty and turn down air conditioning!
What I like about the company
They will hire anyone. You get a fair shot to become permanent.
What I dislike about the company
The systems are constantly down. You might start working in West Shore but then two weeks later you'll be moved to Riverview or Oldsmar. There is no constructive planning and most plans often get canceled are or changed last minute with cause or reason.