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Hennepin County

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Reviews for Hennepin County

Reviews - What employees say

3.97 Employees say
0.00 Applicants say
  • 11.Oct 2016
  • Employee

Support from Management

I did not feel supported by my management during my training, in some cases. I was berated for making honest mistakes that everyone made, and I felt like I did not have any support from some management. If you question anything or make any kind of waves you have a target placed on your back. I felt like they talked a good game about always having people there to answer your questions or to whom we could raise concerns, but there seemed to be retaliation if you did not do things each person's way. There was a lot of mixed messages in a job that was supposed to be very straight forward.

Communication

In training it's very hard to meet the goals they set, and communication from your mentors is anything but clear. You have to do a certain amount of work with a limited amount of errors, but even when you do something exactly the same way, you might get an error once and then not another time. Also, the buddies who were assigned for trainees did not always give the correct answers, I went to one for advice twice, did exactly what they said, and still received an error on my report.

  • 02.Oct 2016
  • Employee

Suggestions for improvement

  • If you see an employee struggling, ask them what is going on, see what you can do to help. There might be something going on other than what you know. Also, if someone tells you that they are getting contradictory information and then doing what you were told (while training) against you, maybe look at how your trainers are working together and who you are using as training buddies, so people are getting information they can follow and not get errors for doing what they were told.

I like about the employer

I liked that they had a very diverse staff including management. I had great coworkers who worked together while we were training.

  • 09.Feb 2016
  • Employee

Suggestions for improvement

  • Accountability, using metrics and effective management. Many employees are paid for an 8 hour day but work 2 hours at best, complain 2 hours, gossip two hours and file HR complaints against each other for the rest of the day. I have never worked in a place where the main method of resolving intra-team issues is a formal HR investigation.

I like about the employer

Great benefits, working from home, opportunity to do different tasks.


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Review averages

kununu score comparisons

Hennepin County
3.97
8 reviews

Industry average (Other industries)
2.69
116,736 reviews

kununu average
3.13
1,406,000 reviews