Suggestions for improvement
- More uniformly enforce policies and programs across teams. Some are held to strict adherence to policies while other teams are given nearly indifference regarding enforcement. This inconsistency creates some level of frustration for those required to be strictly compliant, especially when working closely with team members that are not held to strict compliance. Hilti, generally speaking, has rational and reasonable policies...just enforce them uniformly.
What I like about the company
After nearly two decades with Hilti I feel like there are still lots of opportunities to grow and learn. In most aspects, each person's individual curiosity, ambition, and willingness to work hard are the most influential factors in determining their own level of success and growth. In my nearly twenty years with Hilti I've seen the company actually gain market share and emerge stronger from two different global recessions by choosing to invest in people rather than lay them off as were the competitors. This not only builds a sense of security, but it also actively demonstrates leadership willing to live by stated belief in and support of their people. Aside from all of that, this is a company that is dynamically growing and constantly looking to both improve what it has historically already done well while also aggressively leading the market in innovation and change. As a global company, diversity is already strong, but there is a focused and concerted effort by leadership to actively embrace diversity and inclusion into the core of the corporate culture. While not perfect (currently dealing with age diversity challenges) Hilti is already considered well ahead of the industry, and indeed, most companies in their motivated approach to diversity and inclusion. Hilti also is a strong community partner with active programs supporting Habitat for Humanity, United Way, and many other worthy social and community causes. The company further supports their socially conscious position by providing each team member two paid Community Service days a year.
What I dislike about the company
Hilti is a large, global company. It may not be the situation in other countries within the company, but within the US specifically, there has been a shift in the last three years or so explicitly to attract and hire much younger employees. These hires are to fill positions for which established/tenured employees are not only more qualified, but also in some cases, are already doing the work while not actually having the related title/grade. The pace of promotions for tenured employees has slowed over this same time period while college recruiting and placement of "high potential" new hires into increasingly higher graded positions has accelerated. Hilti North America absolutely does retain tenured team members at an excellent rate with multiple team members retiring each year with career lengths between 25+ through 40+ years. However, new hires older than 30 are becoming less frequent and promotions from within the company in the older age groups are lagging.