- Hilton Long Island12.Nov 2015
This changes with the management company- which changes frequently. I suspect change is in the air coming soon.
Support from management
In the past decade, I have never witnessed consistency in positive reinforcement.
Make friends and, if you're lucky, they'll find themselves motivated to help you. On occasion.
Freedom to work independently
The better you perform at a job, the more work that is given to you. That's a given. This would be an honor if the pay and praise went up with the workload. Several shady instances of departments heads unloading their team's work onto others who were too professional or afraid to speak up.
This changes with the managing company. Currently, there isn't a ton of transparency.
Women make less in management positions.
Attitude towards older colleagues
There is an atmosphere of ageism.
They claim you can, but I've only seen it happen once in a decade.
Overall compensation for your work
They often keep employees under the amount of hours to qualify them as full time in order to save money.
Office / Work Environment
The property needs an overhaul for staff and guests. There's only so much an individual can do to influence their immediate environment, let alone the environment on a larger scale.
There's no consideration given to these matters.
You can't realistically be in the hospitality industry and expect personal considerations.
There is a huge sense of dissatisfaction from current employees.
If you don't make too much money and/or perform too poorly, you're pretty much flying under the radar when a new management company comes in and lays off everyone who deservingly (or undeservingly) earns a decent salary, or is notoriously bad at their job.
To the best of my knowledge, they're compliant with ADA requirements.
To the best of my knowledge, they're OSHA compliant.
Helping guests and clients is always rewarding for those who love the hospitality industry. While you're definitely not given the autonomy or the tools to help your guests and clients the way you should to ensure loyalty, you can always smile, be reassuring and understanding. It goes a long way, albeit, not always far enough.
Suggestions for improvement
- There should be a new management company, one that's more established, that can pay for skilled employees and infrastructure improvement. You can't get blood from a stone.
What I like about the company
If you fly under the radar with your salary and performance, you can be there for a long time.
What I dislike about the company
No positivity, motivation, or leadership from management.
The following benefits were offered to me
- CompanyHilton Long Island
- Are you a Current or Former Employee?Former job since 2014