Golden rule platitudes are nothing more than self-gratification for senior management. They don’t really care what the customer wants; they want to tell the customer what he/she needs.
Support from management
Good luck getting anything you need from corporate. The people in Champaign really DON’T care about you.
The people are the best part of HH
If you like being treated like you’re stupid, and if you’re good at following the demands of a patriarchal leadership team, you may do well here.
Women are second class citizens. Women with brains are usually shown the door because a woman should never ever have an opinion that differs from the patriarch! Bad girl! Bad!
Attitude towards older colleagues
Young equals cheaper. And cheaper is preferred.
Trash product. Slow service. What’s not to love?
Layoffs are common.
Inclusive / Diverse
If you’re female, don’t expect to rise above manager. Horizon has had a woman in a director position over personnel for over 15 years. If she were male, she’d have been a VP thirteen years ago,
What I like about the company