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Horizon Services, Inc.:What's it like to work here?

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Horizon Services, Inc.Horizon Services, Inc.Horizon Services, Inc.
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Review averages

  • 7 employees say

    Excellent (1)
    14.285714285714%
    Good (2)
    28.571428571429%
    Satisfactory (4)
    57.142857142857%
    Subpar (0)
    0%
    3.09
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.80

Reviews for Horizon Services, Inc.

Reviews - What employees say

3.09 Employees say
2.80 Applicants say
  • 26.May 2019
  • Employee

Suggestions for improvement

  • Start caring about your employees, stop ripping off customers!

What I like about the company

They use too care , now a Corporation Brought they out

What I dislike about the company

Long hours , driving hours are far apart from calls , mandatory that you work over 10 hours a day six days a week ! Bad if your driving and are over work!

Company Culture
2.00
Support from management
1.00
Teamwork
3.00
Freedom to work independently
3.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
2.00
Career Development
2.00
Overall compensation for your work
1.00
Office / Work Environment
3.00
Environmental Friendliness
3.00
Work-Life Balance
1.00
Company Image
2.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
2.00
Challenging Work
2.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Healthcare (including vision and dental) is offered
  • Company
    Horizon Services Inc.
  • City
    Audubon
  • Are you a Current or Former Employee?
    Current employee
  • Position
    Employee
  • Department
    Others

The following perks were offered to me

Employee events is offered

Suggestions for improvement

  • Start offering better benefits for your employees. Better training needs to be provided and start treating your customers like customers again and not just a dollar amount.

What I like about the company

My coworkers were amazing. They were the reason I sustained in that stressful environment.

What I dislike about the company

The management, the pto isn’t offered until after a year and the health insurance was ridiculously expensive!

Company Culture
1.00
Support from management
1.00
Teamwork
1.00
Freedom to work independently
5.00
Internal Communication
1.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
2.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
5.00
Work-Life Balance
3.00
Company Image
1.00
Job Security
1.00
Handicapped Accessibility
5.00
Workplace Safety
5.00
Challenging Work
3.00
Inclusive / Diverse
5.00

The following benefits were offered to me

Flex. working hours is offered 401(k) Match is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Horizon Services Inc.
  • City
    Audubon
  • Are you a Current or Former Employee?
    Former employee
  • Position
    Employee

The following perks were offered to me

Health and wellness programs is offered Employee discounts is offered Employee events is offered

Suggestions for improvement

  • Better training for the office staff. Raise the budget to hire enough people to where the current employees aren't run ragged. Manage employees with acceptance and affirmations - as opposed to fear. Treat employees as a person, not as a disposable number. Make the bonus plans more even (some departments are offered very high bonus with one structure, while others close by sometimes don't even have the chance to make theirs with their structure). Offer better healthcare plans that aren't so expensive to families. Offer vacation and sick days to all employees (as opposed to only 5 PTO days after they have been there for a year).

What I like about the company

As a whole, the company holds their employees to a very high standard - in which they give back to their employees with things like free snacks, trips, and sometimes training. You have an ability to move up within the company and they have pretty good bonus infrastructures. As long as you have the time, energy, and dedication to offer the company, they will give back.

What I dislike about the company

The company did not offer sick days, and within it's policy only allowed 5 call outs per rolling calendar year. This led a lot of sick employees to come in and work, which created issues throughout. In addition, a lot of times they would force employees to work through their breaks (in turn buying them lunch). There was also a huge lack of communication throughout the company. This went as far as up to the owners, and even down between management and the lower level employees. The management team pushed their employees extremely hard sometimes (working extra hours, no breaks, coming in during dangerous weather), and weren't around when they had questions or concerns. This led a lot of employees to feel helpless and frustrated when running into serious situations with customers. In turn, there tended to be a lot of frantic energy within the call center.

Company Culture
4.00
Support from management
3.00
Teamwork
2.00
Freedom to work independently
4.00
Internal Communication
2.00
Gender Equality
3.00
Attitude towards older colleagues
3.00
Career Development
5.00
Overall compensation for your work
5.00
Office / Work Environment
5.00
Environmental Friendliness
4.00
Work-Life Balance
3.00
Company Image
4.00
Job Security
2.00
Handicapped Accessibility
3.00
Workplace Safety
5.00
Challenging Work
4.00
Inclusive / Diverse
4.00

The following benefits were offered to me

Parking is offered 401(k) is offered 401(k) Match is offered Flexible spending account is offered Paid time off is offered Healthcare (including vision and dental) is offered Life insurance is offered
  • Company
    Horizon Services, LLC
  • City
    Newark
  • Are you a Current or Former Employee?
    n/a
  • Position
    Employee

The following perks were offered to me

On site cafeteria is offered Free (company provided) Meals is offered Health and wellness programs is offered Employee discounts is offered Employee events is offered Fitness center on site is offered Free Snacks/Drinks is offered

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Review averages

  • 7 employees say

    Excellent (1)
    14.285714285714%
    Good (2)
    28.571428571429%
    Satisfactory (4)
    57.142857142857%
    Subpar (0)
    0%
    3.09
  • 1 applicant says

    Excellent (0)
    0%
    Good (0)
    0%
    Satisfactory (1)
    100%
    Subpar (0)
    0%
    2.80

kununu score comparisons

Horizon Services, Inc.
3.05
8 reviews

Industry average (Other Industries)
3.35
200,229 reviews

kununu average
3.39
3,487,000 reviews