- H&R Block Tax Preparer17.Mar 2016
Support from Management
I have loved working here & I have been here many, many years, this is the one year I am seriously contemplating not coming back due to the changes made and lack of putting clients first! The fees we charge are insane & continue to get higher every year, we have & will continue to lose clients due to this.
Suggestions for improvement
- Retaining clients is number one, so we should not only focus on new clients but also the loyal clients who come back year after year. Loyal clients should also be recognized and be given a discount but it seems as if the company takes advantage of the loyal clients by raising their fees year after year.