- H&R Block17.Mar 2016
Lots of competition between tax pros to get clients. Lots of inexperienced or less knowledgeable tax preparers getting work that should go to more experienced preparers. Schedule C and E returns should not go to first year, but it does. Several ways to under mine commission to keep pay low. No incentive to return the following year. Was asked to do a lot of marketing and other work. The commission structure is designed so that someone new will not make above $8 an hour until at least the 3rd year and that's if they are an enrolled agent and have a huge increase in volume.
Support from Management
Support? Severely understaffed. Perhaps it's because they pay less than unskilled labor.